of TripAdvisor Travelers recommend this hotel
"Junior Suite is our all-time favourite"
We always stay at the Junior Suite of Hotel Okura Macau. Service is always good here and we checked in at the executive floor which is also the floor where we have afternoon tea, happy hour before dinner and buffet breakfast. The front desk staff although were not the same that we met last time, I did recognize 1 restaurant staff which was professional in his job. We love the room for there is a sauna room, a jacuzzi and a steam room --- all inside your own suite. Other than all these, the spacious bedroom and living room allow you to have a very relaxing stay as well. Now that many hotels in Macau are cutting their operating costs, we had to walk a bit from where the free shuttle bus dropped us off ( as number of free shuttle bus routes have been reduced ). However, we still like the Hotel a lot and would recommend any friend who has not stayed in Okura Macau before!
"When I go to Macau, Hotel Okura is my absolutely choice!"
Hotel Okura is not my first time to choose this hotel when I go to Macau every year. I'm cherish to have this invitation from your hotel let me have some comment here. My comment at present cover not only the experience on this trip but also the passed few times when I lived here. The excellent service from Hotel Okura was easy found that when you arrived at their executive lounge. Welcome drinks and the rapidly arrangmenet for the rooms to the guest Im very impressed. I have choose Hotel Okura since 2015. My choice is correct and I'm no doubt to your good services even the hospitality and the excellent cuisine from all of for your resturant. Im very enjoy the indooor swimming pool at 29/F, my kid always remember that and the Japanese resturant Yamazato. The catering services are your strength point. I have meals in all of your restaurant for the past few times when I stay here. High quality and excellent services were found. At last, Keep on your good services and "Go for it!" I'm sure I will visit your hotel again in the forthcoming days, the Skywave pool and indoor swimming pool are my favour facilities and my kid too! In fact,Hotel Okura Macau is my absolutely choice when I go to Macau.
I very much enjoyed in staying at this wonderful hotel as a family (3 adults and a toddler). It has excellent service staff, very clean and spacious room with spectacular view! We checked in late like 4:30pm though we requested an early check-in at 1 pm. Upon arrival, we were freely upgraded from a standard to a superior suite! Later in the evening, they had delivered a free bottle of red wine and some treats for my toddler! What's more, the friendly restaurant staff did remember we had a toddler with us as we had dine on the 6th floor. We didn't bring our baby to breakfast the next morning, but they ask if we need a baby highchair! The food is very nice especially the freshly baked bread! I would like to stay her again next time in Macau.
My family members like this hotel very much and enjoy this trip but I think that it will be better if more choice of food for the breakfast and tea section. Overall is good so will select this hotel for next trip again.
"Alternative Choice In Macau "
The Okura is a great hotel within the Galaxy complex. Its very pleasant offering a pleasant alternative to some of the other well known brands such as Sheraton, Jw etc. Service is excellent, we chose the executive floor with balcony room and access to the executive dining room for breakfast, afternoon tea and evening cocktails. Rooms are well appointed in most respects, though our double room only had one easy chair which was a bit strange. Staff and general levels of service are high. Afternoon tea and breakfast facility in the executive dining room is excellent though selection of drinks for evening cocktails is limited and not up to western standard. Overall highly recommended.
Credit cards accepted by the hotel: American Express - Visa - MasterCard - Japan Credit Bureau (JCB)
Check-in: 3:00 PM , Check-out: 11:00 AM