A very organized hotel! Everything was perfect! Breakfast is extraordinary but a bit expensive (i had it in the price of the room). Very good location also! I will visit again!Comment of K. STEFANOS , Greece the 2016-12-31
Accueil fort agréable, upgrade spontané, hôtel à recommander idéalement situé au centre de BerlinComment of P. André , Switzerland the 2016-10-23
TOP Hotel in bester Lage!Comment of R. Mario , Germany the 2016-06-08
I can highly recommend the Hotel Palace Berlin. The suite was great, excellent service, very large breakfast buffet, life music in the bar on Saturday evening, very nice pool and sauna. It was a great stay, thank you very much!
"Family trip to Berlin "
The pool complex was lovely and breakfast was fantastic. Visitors were mainly corporate, there weren't many families but the staff were friendly and helpful and made us feel welcome. Great location for exploring Berlin. We really enjoyed our stay.
"Friendly staff, comfortable rooms, good location"
I stayed at the hotel for a business conference and I was impressed with the customer service. The rooms were well equipped and comfortable and very clean. The hotel offers pretty views of the Zoo and is only steps away from shopping and restaurants.The business catering was excellent and I especially enjoyed the desserts. The Lobby is pleasant to meet for drinks and offers nice decor.
"Very nice and comfortable "
The place is quite cosy inside and the rooms are big and comfortable. Nice staff. A special mention to breakfast : the buffet is really great with many feesh and good products and the area is quite enjoyable.
"Overall this is very good but I didnt have a good stay"
I was excited, on arrival, to find I was allocated a room in the Royal Suites. But the room was small, and had too much furniture in it. Not a major problem really, I was here for 2 nights in business and could manage but in reality you get the feeling they are "overselling" the room. There was a terrible smell from the drains I the bathroom in the morning, which I reported (along with my concerns in this being a small room) and was sorted on return. The issue for me was on night 2 when some machine kept starting and stopping throughout the night, I persevered but did not sleep. When I reported this they came and checked and then in the morning at reception, after the usual - did you have a nice stay and me pointing out that they should surely know I didn't !!! They offered me a 50% reduction for that night but I eventually pushed to have that night free., I cant believe they were unaware of the issue with the room and in my view should not be letting it, more than this, when things go wrong the best option is to take it on the chin - I shouldn't need to negotiate for "the right" discount. I am satisfied, that at the end of the day the value proposition was right with only one night paid but a hotel of this calibre must surely do better.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM