It has very good location and views. The price of the hotel is reasonable.Comment of O. Tze Liang , Singapore the 2016-10-28
"Club Harbour View!"
Room is located on the higher floors with the bullet lift access, and breakfast is on the 38 floor which is at AVA restaurant with the view of Victoria Harbour. Room size is small as compared to some of the bigger chain hotels, but the location is great where it is situated near TST East MTR station. Plenty of bars downstairs and eateries as well. Turndown service was available during the trip, but it didnt really seem like they do it on a daily basis. As for staffs, they are friendly, and there was a lady from the restaurant, she is always smiley with us, and prompting us to get food before the buffet ends. Wifi is available to the Club Harbour Room.
"Not a 5* hotel"
Checked in to hotel (Booked an paid for by travel agent) was asked for credit card, and was debited 140 HKD as surcharge against damage. ( was not aware of this from travel agent.) Kettle and cups in room, but no tea or coffee. Wifi not available in room, only in reception and public areas. No swimming pool in sports area
"We were well looked after, Concierge Sharon Wong ***** 5 Stars for service"
We decided to cruise from Hong Kong to Singapore and needed a nice hotel to decompress for a few days before embarking. After 25 hours airports and flights we arrived in Hong Kong at 8:30 in the mourning. The hotel arranged for our transportation from the airport and we were at the 39th floor Club Room check-in at 10:00 A.M. Unfortunately, regular check-in is 3:00 P.M. We explained we had been traveling for many hours and requested an early check-in if possible. Sharon Wong, our concierge representative explained that no rooms were available, but she would take us to their lounge while we waited. We were served coffee and sweet breads and within 30 minutes, Sharon came back to inform us they had found a room for us. The room was quiet and had an excellent view of the harbor, especially at night when the laser show began. We elected to pay extra for a club room which included breakfast, concierge service and other extras. The room included a cellphone with data which was great once we left the hotel. Using Google we had GPS service to navigate, and if necessary we could call the hotel if we needed assistance. The club room also gave admittance to a private lounge where complimentary cocktails and hors dourves were provided each evening between 6:30 and 8:30 P.M. On our second day, we asked Sharon for tourist recommendations. She provided a sheet with instructions for the easiest way to Victoria Peak. We headed back to our room and a few minutes later a knock at our door, Sharon had printed us additional tourist tips and sites and delivered them to our room 7 floors below the concierge desk. She also arranged for a power-bar and voltage adapters so we could charge our iPhones, iPads, and watches. The breakfast buffet was very good. I have recommended this hotel to new friends we met on our cruise, and I would definitely stay here when I am back in Hong Kong.
"Great place, easy and convenient to go anywhere from the Hotel. Great service by receptionist Sharon Wong."
This our second time been in this Hotel at Hong Kong. Great place and easy access to go any where because the hotel near to the MTR. Receptionist Ms Sharon Wong attended to us politely and efficiency. 👍🏻👍🏻👍🏻👍🏻
"Comfortable stay for 1st visit to Hong Kong"
I stayed here for a few days for my first visit to Hong Kong and was quite happy with my choice. I chose the club level room with a view of the harbor and the view was excellent. The hotel is built so that each of the windows seem like a corner room view. The king bed room was large by western standards and had all of the amenities needed for a comfortable stay. The best thing about it was the sound proofing insuring a good nights sleep. The club breakfast every morning was great with nice views of the Barbour every morning. Plenty of choices for each taste. Employees were always friendly and cheerful. Location is great for getting to any place in the city. Highly recommended
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 10:00 AM