The hotel is situated it the heart of the city centre, in the well known “Alcala” street, right next to the famous “Puerta del Sol” in the historic and monumental district of the city.
Petit Palace Alcala Torre is at a walking distance from the Art Promenade where the three most important museums of the city can be found: Prado Museum, Thyssen Bornemisza Museum and the Modern Art Centre Reina Sofia.
Metro line: Sevilla
Personale molto disponibile e preparato, colazione buona. Ho avuto gratis due biciclette in prestito, molto utili.Comment of A. Paolo , Italy the 2015-06-27
La atención del personal y la ubicación del hotel son excelentes.Comment of L. LAIA , Spain the 2014-07-16
"Fantastic Service, Great Location"
We loved this hotel. It is in a terrific location, just minutes from the Puerta Del Sol, literally right at the Sevilla metro station. In spite of its location above busy and traffic-choked streets, there is no audible street noise, thanks to the double-paned windows. There was a decent (if boring) breakfast and the room was quite comfortable. The service was above and beyond what we expected. One day, after asking Rodrigo, at the front desk, where we might find horchata (a sweet, distinctive Spanish drink normally available only in the summer), we were given some suggestions, including directions to the most famous horchateria in Madrid. We made a special trip, only to find it closed. Disappointed, we revealed to Rodrigo the results of our search. Upon returning to the room later, we found a note to check our minibar - there we found a bottle of horchata. He had made a trip to the grocery store and found us a bottle and placed it there for us, gratis. The entire one week stay was filled with such small kindnesses. We would gladly stay again at the Petit Palace Alcala Torre. Our only complaint, and it is a small one, was the noise form other guests in the hall in the morning. Apparently, there are many people who do not have sufficient consideration to avoid slamming doors and yelling loudly to each other at an hour when most guests are still in bed and asleep.
"Holiday in Madrid"
The hotel is next to the Sevilla metro station. 300 meters from puerta del sol and plaza mayor. Walking distance from shops and restaurants in callao. Very professional staff and clean rooms. Small elevators.
"Good location, great staff no hot water!!!"
The hotel located in the heart of the city but in a relatively quite street. Breakfast is very good. The staff hotel is great helpful . The only problem (and it significant when u stay at 4 star hotel) is there are no hot water! Not at morning nor the evening, we asked the reception and they never answer it. I
"Great hotel, great location and great service"
This is a great hotel for a visit to Madrid, it is located in a strategical place, the Alcala tower, to visit the city near the Gran Via, Sol, Bellas Artes, less than 50 meters from a metro stop . The service is very good the staff is polite and solicitous, the rooms are comfortable, and the breakfast buffet offers a wide range of options for all tastes enjoying a wonderful view of madrid from the restaurant.
"absolutely perfect place to stay"
it is surely the great option to stay in the Madrid centre. Just perect location in the city centre, double windows securing quitness in the room, spacious bath, comf beds and great and tasty breakfast served in the glass roofed hall on 5th floor with nice view. Free flow of water, tea, coffee in relaxing area close to the reception. The price compared to other hotel was reasonable. We got upgrade to bigger rooms. Very friendly staff. Will surely stay there again!!!
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Maestro - Diners Club - Japan Credit Bureau (JCB)
Check-in: 2:00 PM , Check-out: 12:00 PM
Special conditions may apply when booking more than 5 rooms.