The Petit Palace Embassy is a boutique hotel and in fact the only hotel situated on calle Serrano, the number-one luxury shopping street in the Salamanca district of Madrid (Gucci, Loewe, Carolina Herrera, Versace, Dior, Dolce & Gabanna, Cartier), adjoining the Plaza de Colón and parallel to Paseo de la Castellana. It occupies a nineteenth-century building and has a lovely glassed-in, daylit café, where patrons can enjoy the hotel's breakfast buffet and service from the bar/coffee shop and the El Invernadero gourmet restaurant.
Reception desk staff not particularly friendly nor helpful. Good location for central Madrid. Room looked on to centre of building with very small window despite booking a front room with balcony. City electric bikes are a must for any tourist visiting Madrid.
"Excellent stay for a family"
We stayed for 4 nights at this hotel. It really is in an exclusive neighborhood with great shopping around it. Transportation to Puerta Del Sol was easy and cheap using taxis. Safe neighborhood. Very helpful staff...they speak in English very well. Only reason I gave 4 starts instead of 5 is because we were given a family room where two beds were upstairs and it was really hit up there. So we asked for a change and next day they changed the room for us. The next one had all beds on one level. Going to and from airport was easy - both via metro or taxi. For a family I'd prefer tai. They had a fixed price at euro 35.
"Petit Palace: Great location, very comfortable and excellent service."
The Hotel is not fancy but with a very comfortable bed and shower, complete continental breakfast, small gym and free bikes for guests. Location is just great, near the best stores, center city, museums and restaurants.
"Best Staff Ever"
Stayed here on a recent trip to the US Embassy in Madrid (a short 5 minute walk away if that's why you're headed to Madrid, too). The staff was fantastic, the location is great--a short walk to the Puerta de Alcalá, the Retiro, and the Prado. 24 hour access to nearby parking, comfortable room with a balcony, free bike rental, and dogs stay free! A really great alternative if you want to stay a little bit removed from the roaming masses that haunt the hotels of the Gran Villa. And like I said--the staff was just incredible. Kind, courteous, and super attentive.
I went to Madrid after my 7daya vacay in Portugal 🇵🇹 It was a last minute trip and I booked a last minute hotel in the city. There were some many available options and after reading some mixed reviews I decided to stay at The Petite Palace Embassy Hotel on Serrano Street. And let me tell you, it was the BEST decision ever! This boutique hotel was everything I wanted and the some. The employees were beyond friendly and extremely helpful. The breakfast was so delicious and the location unbeatable! I mean, I was in the middle of everything! Walking distance to all mayor attractions. I never had to use a car service. I really recommend this hotel to anyone looking for a great experience. Although, the hotel was walking distance to all the attractions it was also quiet enough to enjoy a nice peaceful walk in the morning. The hotel is located on Serrano St., one of the most expensive streets in Madrid (sort of 5th Ave in NYC) simply amazing. I would definitely recommend it and I would stay there again without a doubt! Amazing experience✌️
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Maestro - Diners Club
Check-in: 2:00 PM , Check-out: 12:00 PM
Special conditions may apply when booking more than 5 rooms.