Hotel Petit Palace Santa Barbara, plus four stars, is located in the Plaza de Santa Barbara in the impressive Alonso Martinez area between “Genoa” and “Sagasta” streets and just a few steps away from the popular Gran Vía, the lively neighbourhood of “Chueca” and “Plaza de Cibeles” in an area where many cinemas, restaurants, terraces, cafes and shops can be enjoyed.
Tolles Hotel!!! Alles sehr neu, Zimmer zum Innenhof sehr ruhig, leckeres Frühstück, freundliches Personal :-) 4 Sterne verdient! Kommen gerne wieder...Comment of T. Elisabeth , Austria the 2014-09-06
Molto buona.Comment of D. John Daniel , Italy the 2014-07-15
"Like sleeping inside a nightclub."
I read the reviews and so I knew the hotel had a reputation for being loud and I specifically asked for a quiet room in the reservation. When I arrived they told me my room was on the ground floor facing a bar with a huge glass bottle recycling container under the window. I said the room sounded like a nightmare and they said the hotel was full and there was nothing they could do. I had earplugs with me so thought it would be fine. Let's just say that I was STILL AWAKE at 4:30 (with earplugs) and had to go the reception in tears begging them to do something. The rooms on the street side should be free or almost free as they are basically like sleeping inside a nightclub. There are no shutters on the windows and no way to block the sound. It was awful. I had a very busy day on Saturday and was completely exhausted. They moved me to an interior room for the second night which was fine. Honestly I cannot believe they can put people in the street side rooms and still charge normal rates. It is outrageous. Unless you are 100% sure of getting an interior room I don't think this hotel is acceptable. And by the way I am not a super sensitive sleeper - this was truly outrageous. Oh, and they come pick up all the glass bottles in the early morning as well ....
"Very pleasant hotel - good value also"
Rooms are very clean, modern. Each has a pc in the room to use. Staff very helpful. Restaurant and Bar don't appear to get much attendance at this time of year (Main Bar is an outdoor area) - but I would imagine are a great place to relax when its hotter weather.
"Nice looking hotel and rooms- But incredibly loud"
The location was great as were the amenities (although I used very few) however my room was located on the street side and so incredibly loud! I was woken up in the night and struggled to get back to sleep with all of the noise outside, it was 3.30am on a Friday morning so not even the weekend, however a party seemed to be in full swing. I travel to Madrid a lot for business and I doubt I'll stay at the Petit Palace again.... I need the sleep more than I need the location.
"Great Hotel and Location "
Stayed for 2 nights, 1 room for 5 adult males. Irene on reception let us check-in to our room 3 hours early. Very friendly staff , nice clean hotel. Walking distance to most places. Cheap bar next door €1.50 for a large beer. 2 minutes from the Metro.
"Great location and nice hotel to stay in Madrid"
Hotel offers a great central location to discover Madrid. Right at the Santa Barbara square, so please ensure a room not at the front to avoid some noise. From this location you are very close to the major museums, restaurants & bars and shopping streets. The hotel offers a nice breakfast with lots of fresh food!
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Maestro - Diners Club - Japan Credit Bureau (JCB)
Check-in: 2:00 PM , Check-out: 12:00 PM
Special conditions may apply when booking more than 5 rooms.