The Hotel is located in the center - downtown - Santiago, close to the Metro de Santiago. Come and discover Santiago Hotel Plaza San Francisco Just steps from the hotel you can find the most important tourist attractions of the city, go ahead and plan your tour starts up in Santiago de Chile.
of TripAdvisor Travelers recommend this hotel
"What a wonderful vacation spent at Hotel San Franciso. My family and I enjoyed every lasting moment."
Wonderful and friendly service. Our room was clean and inviting. We want to especially thank Camilo, a member of the hotel front desk staff. Camilo was so helpful and went out of his way each time to make us feel welcome. The amazing tours they offer at this hotel were beyond our expectations. If you are going to visit Chile and will be staying in Santiago, this is the place to stay. We had two truly amazing tour guides, Chenier and Pablo. My family and I will never forget them. They took us on tours for 4 straight days, Santiago city tour, Valparaiso and Vina Del Mar, we toured the Andes mountains, went on a beautiful tour of Undurraga winery and Chenier also picked us up to bring us back to the airport when it was sadly our time to go home. All in all we will never forget the unbelievable time we spent in one the friendliest places in the world. Thank you for your hospitality-Love the Friscia family
"Would not recommend"
There were really only a few positives that I could find about this hotel. Firstly the front desk staff were helpful and secondly if you have a car the underground parking is convenient, even though the elevator does not go to the rooms and you have to change on the ground floor… Thirdly, yes, our room was quite large but they charged crazy prices for a bottle of water or a cup of tea/coffee. While the hotel is in a convenient location for the historical centre, it is also on a huge main road and so extremely noisy. Even though we were on the 8th floor I could still hear the traffic below and so it is not ideal for those sensitive to sounds while trying to sleep. Also, I would not recommend dining in the restaurant. Apart from being extremely expensive, they have this iPad ordering system, which sounds fancy in theory, except that the staff fail to inform you on how to use it properly, so all of our entrees and mains came out in the wrong order. If they had just asked or explained how it worked… Also, despite the fact that the restaurant was only a quarter full it took over 45 minutes for the first meal to come out… If you absolutely have to eat at the hotel, the lobby bar is a much better option. Lastly, the one of the two elevators going to the rooms was always broken… and no one seemed to care much about it… The first day it was one and then the next day it was the other. The first day I tried to notify the staff that seemed to just loiter and watch everyone in the lobby but they just shrugged at me. So I told the front desk staff. The next day I just didn't bother to tell anyone. It must have been particularly frustrating for customers on the lower floors that always found the one working lift full and had to lug their luggage down several floors.
"Excellent place to stay if visiting Santiago"
The location of this hotel is excellent, on the main avenue in central Santiago. We had a large room (501) with seating area consisting of a sofa, two chairs and a coffee table. The bed was large and very comfortable. The shower was over the bath. Excellent free wifi in the room and in the lobby. There was a/c but we found that it wasn't too effective. The snack meal we had didn't impress us but the breakfast next morning couldn't be faulted. Would definitely stay here again.
The Hotel San Francisco is an excellent hotel. The rooms are large, clean, and modern and the price was moderate considering the five star rating. Breakfast, which was included in the daily rate, was included. The assortment was expansive. Everything you would want is there. Smoked salmon, dry cereals, of course great coffee, cheese, eggs on the buffet and made to order, breads and an assortment of morning juices. The location is central to every historical site. Transportation is also convenient. Highly recommend
"Very nice hotel in the middle of the city"
The hotel is very nice in the middle of the city. It is very close to the metro station. It is also very close to the nice walking area. The breakfast was good. The room was nice and have a lot of space. Over all, If we are in Santiago again, we will stay here again for sure.
Credit cards accepted by the hotel: American Express - Visa - MasterCard - Diners Club
Check-in: 3:00 PM , Check-out: 12:00 PM