The best hotel in milanComment of H. Uri , United States the 2016-06-24
"Used to be luxury many years ago..."
This review is not aimed at hotel staff (since I doubt anyone would be ever bothered to make any improvements) but rather at other travellers in order to warn them against this complete waste of money. The hotel used to be beautiful and luxurious probably many years ago, but classical style roms and beautiful hallways (nicely decorated for Christmas as well) are the only remains of that grandeur. Rooms are very small - of course we got the worst one with no view at all. Old dusty furniture, very worn out bathroom which was absolutely freaking freezing because of the marble floor and absence of heating system. Breakfasts (praised in many reviews) are not 5* hotel standard (stale bread'''). Service and staff's attitude leave much to be desired. Overall, a complete waste of money. If you are looking for modern comfort and good service, definetely avoid this place.
The room was beautiful, comfortably furnished and had excellent amenities. The staff was very communicative. It looks like every employee strive to provide the guests with the best service. If you want to stay in a hotel that can meet all of your needs, this is it. Perfect stay.
"Amazing Hotel! Thanks Oswaldo! "
5 star hotel and Oswaldo is the penultimate concierge. He went over and above board arranging our day trip to Lake Como from purchasing our tickets / what ferries to catch and what towns to hit to make the most of the day. Both my husband and I travel often and we've never met another Concierge of Oswaldo's caliber. Highlights of hotel. Use of spa/gym / sauna /steam room / pool included Gorgeous, spacious rooms Great toiletries ( in addition to shampoo you also get body lotion and conditioner- a rarity in Italy! Great turndown service Incredibly comfy beds Lots of USB ports plugs Centrally located Adjacent to STK Milan Downside - granted it's a biz hotel But the breakfast buffet was €f45 p/p. When we arrived we grabbed a light snack Of delicious vegetable soup ( almost impossible to find any soup ( besides mussels) in Italy. I was under the weather and asked for hot water/ honey and lemon and was charged €10 which I thought obscene. So overpriced breakfast and hot water are the only two complaints.
"Great Hotel, Acceptable Location"
The Principe is a beautiful hotel, and if you enjoy feeling as if someone is trying to drown you with marble and glitz, then you will enjoy this place very much. We had a few issues trying to regulate the room temperature, but the staff were on top of it, and took care of the issues quickly and happily. We were driving through northern Italy and made a one day stop in Milan, and chose this hotel because they have onsite parking and we thought that having easy parking would make our time in Milan a bit easier. That was the case, but parking at the hotel was expensive, and I'm not sure it really saved us that much money or time in the long run. Be aware that the hotel is not centrally located for exploring the main historic tourist traps of Milan. If you are looking for that, then I would give this hotel 4 stars instead of 5. I gave it 5 because I knew where it was going in, and the tradeoff worked well for us. You won't find anywhere friendlier or more helpful.
Wonderful luxury and service. Stayed 2 nights in a twin room with a friend for New Years Eve. Staff were friendly and very helpful. Concierge provided excellent advice. They also provide a free limousine service for guests at set times into the city centre. Excellent breakfast. Very pricey hotel but it is justified.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM