of TripAdvisor Travelers recommend this hotel
"One of the very best, but...."
We stayed five nights at Punta Islita at the end of 15 day trip, including a transit of the Panama Canal with UnCruise. We got exactly what we were looking for: a fine, relaxing break with good, sometimes great, food and wonderful Costa Rican hospitality. Our little villa was prefect, the tiny plunge pool ideal for cooling off. The layout of the resort is a little challenging with a long hot hike up and down to the beach, although they do provide a shuttle its not quite the same as being on the beach. Wait and bar service was excellent with that natural Costan Rican charm, friendliness and pura vida invariably evident. Not so great was the fact that we arrived at the resort at 10:30 am to be told our room would not be ready until 2:00 pm. I realise early arrivals can be a challenge for even the best hotels to accommodate and i understand perfectly that check in is a 2:00 pm. But i do think they could have tried harder rather than leave us hanging around in the hottest part of the day for three and a half hours. Especially since the excellent Premier Air who flew us up from San Jose took the trouble to phone the hotel and tell the what time to expect us. The attitude of Marvin seemed to be 'check in is 2:00 pm. End of Story. No cool towells or air conditioned space in which to wait. All made worse by a misunderstanding, which Marvin blamed on us, which meant we did not actually get into the room until 2:45 having got up at 3:30 am Costa Rican time to catch our flight from Panama City. I am ashamed to say i lost my rag with Marvin but my excuse is that i was very hot and very tired. What a shame this incident took the edge off what could have been an absolute five star experience which the rest of the Punta Islita team succeeded in putting out of our minds within 24 hours with their kindness.
"Excellent and friendly "
A 1 week vacation with our three children, plenty of activities. It really was beautiful. The staff were very kind, even knew the kids names by the end of the week and what they liked for breakfast. Activities were fun for all ages, such as zip line, horse riding. We saw monkeys, Mackaws, and other wildlife. Only downside is long, and expensive, ride from airport on some rough pavement.
"Relax, restore, be active; it's all here"
Just about everything at Punta Islita was wonderful. We had a two bedroom villa with plunge pool which was perfect after a day at the beach or other activities. While there were 132 steps to climb or descend, the vans were always readily available for transport to the beach or restaurant. We did a little of both avoiding the climb in the heat of the day. Where to begin' There are plenty of activities to keep you busy. I highly recommend bird watching. Our guide was very knowledgeable. We saw some wonderful species of birds as well as the howler monkeys and coatimundi. There are some steep inclines to walk so be advised about that. Also take the sunset viewing which is not included in the resort's activities, but well worth it for the view of the coves, the sunset, sparkling wine and hors d'oeuvres. Members of our group also did horseback riding, ziplinig, yoga and used the driving range. All were great, as was relaxing on the beach with drink and food service right there. There are adequate lounge chairs plenty of towels, and shade. The food is very good, reasonably priced, and the wait staff are very gracious and helpful. Ask for Antonio and Edgar, we loved them! All the drivers are courteous and cheerful. We can't say enough about these lovely people who made our stay delightful. We found one person to be arrogant and unhelpful on arrival and we did not have to deal with him after that. We had a long ride from Tabacon to get here but it was worth it. You can do a lot or do nothing: perfect!
I can't say enough amazing things about Hotel Punta Islita but I'll try: We drove in from Liberia at night and were greeted at the van with cool fragrant towels by the Hotel Manager, Marvin. He knew our names, where we were from and escorted us into the sitting area...with tropical cocktails! He then showed us to our upgraded suite (because of our Platinum status w/ Marriott). The suite was gorgeous, clean and had the most amazing view of the ocean. It also had a jetted plunge pool and hammock! Breakfasts were included and were fantastic. The restaurant and pool bar had the same stellar service and high-quality meals. The atmosphere was relaxing and friendly everywhere on the grounds. Activities such as hiking, zip lining, and golf were included with the room. We also spent a day in a beach cabana with a good book and a steady stream of "refreshments". All in all, this is the best hotel we've ever stayed at and would not hesitate to return. Hopefully in December!!
"Monitors out of a bottle"
We live in Costa Rica and have always loved going to Punta Islita for breakfast or lunch or dinner on occasion. It is lovely but this year when we went for lunch on the beach and We ordered Mojitos (because in the past they have always been delicious) these ones were terrible and tasted like lemonade. I asked the waiter if the mix was from a bottle and he said yes and that many people have complained. C'mon Punta Islita, top grade hotels (as well as most others) in Costa Rica don't serve Mojitos out of a bottle. Use the limes that are grown here in abundance and we'll come back.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM