Located at Madrid's historic, cultural and commercial heart, within the emblematic triangle formed by Puerta del Sol, Calle de Alcalá and Gran Vía, and surrounded by the best restaurants, shopping and leisure areas.
Metro: Sevilla and Sol
First, I would like to point out that Arturo was incredibly helpful in giving advice on where to go and how to get there. The hotel is located within walking distance of major sites and areas, such as Plaza Mayor, the Palace, cathedral, etc. The breakfast buffet was plentiful and varied. The room was clean and well appointed. We were so tired after not sleeping on our flight, that we told Arturo we'd take the first room available. Although it was tiny, we NYers are used to smaller rooms when we go to the city, besides, we were only sleeping in our room, we were constantly on the go. Very good value.
"NOT four star."
Superb location, but hard beds, threadbare carpet in room, room and public areas small and compressed, missing grouting in shower, shower had translucent/frosted window onto street, desk lamp and bedside lamp had faulty switches with short circuits actually crackling (changed by hotel when we pointed it out). There is only a cramped breakfast room open in the morning, no restaurant or bar. Small foyer. Four star prices and somehow displays four stars. We booked through Skyscanner website and filtered on city centre location and four star. Shame on Skyscanner for failing to verify or validate the star rating.
"Perfect location, perfect hotel"
When exploring the central parts of Madrid you couldn´t possibly have a better starting point than Quatro Puerta del Sol. It´s situated just a few minutes walk from the great plaza with all the people milling around and with many other attractions within easy walking distance. The hotel itself is newly renovated, the room was clean with all the comforts you need, the staff was friendly and the breakfast extensive. And the cost was reasonable. One little remark on the negative side, though. The beds were rather stiff (at least for people who like their beds a little softer).
"Room 107 most unpleasant visit "
Good location and friendly staff, however the hotel well NOT deserve 4* rating as they advertise. Room 107 was the most unpleasant experience, uncleaned shower with some small details of broken tiles and mirror, tv remote not synced with tv, 3 single beds for single use even booked with a few weeks in advance, and outdated lights appliances.
"Nice hotel in the middle of the city"
This hotel is very conveniently located in the middle of the city, and many of the city's plazas (aka squares) are just a short stroll away. It's architecture and interior are classic, aged but still well kept. The room and the bathroom are spacious. The buffet breakfast is not bad.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Maestro
Check-in: 2:00 PM , Check-out: 12:00 PM