Located at Madrid's historic, cultural and commercial heart, within the emblematic triangle formed by Puerta del Sol, Calle de Alcalá and Gran Vía, and surrounded by the best restaurants, shopping and leisure areas.
Metro: Sevilla and Sol
"Excellent situation, very reasonable price"
The title says it all. The hotel is entirely comfortable. It is well situated, and has a public car park (with hotel discount) 100 metres away. Breakfast was excellent, and the staff were amiable throughout. We had booked through a travel company offer on the internet, which was remarkably cheap for Madrid. We would stay again.
If I had written this review about the first room we stayed in on the second floor, this would have been a 3/5 rating, but the 7th floor room was much better, more spacious and had a terrace. The room on the lower floor was small and basic with a hard bed, but the 7th floor room had hanging space, more amenities, a larger floor area and more power points. The breakfast was varied, but the hot food was tepid at best. There are lots of places to eat nearby, and I would recommend La Catedral, which is a 3 minute walk away. Best of all, this hotel is a 10-15 minute walk from many great places in Madrid like the Prado, or the central shopping area is only minutes away. The staff were friendly and helpful and most spoke excellent English.
"A nice central hotel"
We stayed three nights before and three nights after our Andalusia tour in September 2016. This modern and quiet hotel is perfectly located in the historical center, only 10 minutes from all interesting sites (Plaza Mayor, Palacio Real, Plaza de Cibeles, Museo del Prado, etc.). The first three nights, we had a very small room (501) and the other three nights we had a large and bright room with three windows (602) which was much more confortable. The air conditioning was efficient and the bed was comfortable. The maid service was regular. However, there was not much water pression to take our shower and not a lot of room to store our things. The breakfast was good but more fruits would be a nice addition. The personnel at the reception was helpful but not very smiling. The conviviality and customer approach should be improved. We recommend this hotel for its central location and its cleanliness.
"Ok hotel in the city centre "
Stayed here for three nights. Good spacy rooms. My room was not on the newly renovated floor but ok. Surroundings is quite. Room was clean neat and tidy. Quick wifi. Good breakfast. The awfulness with hotel is that you have to pass the smokers area to get to the elevators. Painfully bad. My clothes smelled really bad every time when I came up to my room. Pointed out the possibility for the receptionist she wasn't interested or had any competence in the English language.
Coffee machines not working, Food all dried, not much selection. Bed was hard as a rock !! Great location and front desk staff were briulliant. Building works all around the hotel. It is very near metro but they need to sort out the most awful breakfast.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Maestro
Check-in: 2:00 PM , Check-out: 12:00 PM