"Spring Week end in Madrid Spain "
The hotel that respects you in all aspects Ambiance , service , value for money ! I mean that the Palace is in a great location , with a fantastic open yard for Summer morning coffee or a beer later in the day. Rooms that are acceptable and with all their systems working ..., Superb servise from all the staff ( reception , concierge , restaurants ) . Because we missed the first night they were kind enough not to charge us for this night !!! (As a small example of what i mean by saying ..respect the customer and his money )
"Amazing hotel & service "
Was visiting with two seniors parents and five adults. Had amazing service right from check in till we were out of the property. The rooms for the age look really in great shape. I think they are in for renovation next year. The concierge was very very help in making sure we had great experience. I can see the the management had "eye for details ". Being a vegetarian, the food they offered is really worth appreciating. For sure it's a place to stay on my next trip to the beautiful city.
We came on Wednesday morning we ordered 2 rooms connected one room was ready in 13:00 the other was ready only in 18:00. They didn't understand how to set up the rooms. It takes 2 nights to understand. They offer us a compensation 4 tapas. The hotel is beautiful the location is the best. The services, I have seen better.
Really loved this beautiful hotel. The room is big and very confirtable. Luxury, calm, beatiful decoration and the staff very polite and friendly. Excelent service quality level. Good location in Madrid. Definitly recomended!! Nancy West
"Amazing, the best there is!!"
Madrid's best hotel. The location, the service, the rooms, the food. Top shelf all the way. There is no two ways about it. This is a first class, luxury hotel that cares for its guests. You will without a doubt have a great time. We are definitely coming back. We loved it.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM