"Luxury in a convenient central location "
The Ritz is a very luxurious hotel situated in the centre of Madrid with many major tourist attractions within easy walking distance. The rooms are spotless and spacious with everything you could wish for with the exception of tea and coffee making facilities which was a great disappointment as ordering hot drinks or hot water from room service was an unnecessary hassle. The decor of the hotel is sumptuous and the flower arrangements absolutely stunning. My only criticism of furnishings and fittings was the corridor carpets seemed faded and worn and in need of replacement in complete contrast with the rest of the decor. The staff were helpful and polite and the cost was reasonable for such an upmarket hotel. Highly recommended!
We've stayed in a junior suite twice within a week last year. Everything you expect about a Ritz could be found in Ritz Madrid. The Goya restaurant serves surprisingly high quality dinner. We enjoyed ourselves during our stay at Ritz.
"Oh, how wonderful is The Ritz!"
Our 2nd stay at Ritz Madrid was absolutely heavenly. Returning guests are welcomed with recognition and style. I love the feeling of staying in a hotel where they make you feel special and pampered. At Ritz we certainly felt like royalties. We were well taken care of by each and everyone from the staff. There were lovely welcome surprises waiting us on our arrival, how very thoughtful and elegant gesture. During our 4 nights stay it was lovely to return from sight seeing at home to Ritz to enjoy delicious surprises waiting for us in our suite. We had a pleasure to meet the general manager of the hotel and I must say this historic, beautiful establishment is very well managed with superb staff. Hotel is very safe,you feel comfortable of knowing security level is high and there is someone by the front door at all times. With all my 30 years experience of luxury hotels in europe and Usa I can recommend Ritz Madrid of being one of the finest luxury hotels in the world. Not only it is the best in Madrid , we also consider Ritz as our home away from home when in Madrid.
"A Grand Dame "
No it's not trendy, the rooms aren't huge or modern and you likely won't see the famous at the bar, but if you love old european belle epoch hotels, this is the place to stay in Madrid. I'm told the champagne selection alone is worth the visit, but if that doesn't do it for you, the proximity to the Prato should. Stay, pretend your old European royalty, and enjoy!
"FIX THE AIR CONDITIONING!"
Thank goodness it was cold out and the windows open. This is our third stay in the last year or so and the third straight room where there was no AC. The bellmen just said "lo siento, no funciona," again. I would give it a five if they would fix it...guess they are waiting for the overhaul of the place in 2018 but you might check if it works before you come in a Madrid summer month. Service was better than usual, room was clean, staff attentive and breakfast was very good. We had the hotel Mercedes take us to the airport and it was a very comfortable ride. We ate in the room because of our late arrival back at the end of the day. We had Paella, which was very good (not usually all that spectacular in Madrid compared to Valencia). No complaints at all other than the AC.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM