of TripAdvisor Travelers recommend this hotel
"REALLY EXCELLENT HOTEL at a fair price"
So what more to say, EXCELLENT hotel, located away from the hussle and bussle but with a free shuttle to all points of interest. Nice quiet view of the lake and the tower. Great rooms, can not ask for more!!! Great service everyone on staff was great!!! Best deal in Macau!!!
We booked a room with breakfast package for one night as most of the hotel were full. I have requested for high level and close to the elevator and they have totally ignored my request and told me my room is still not the worst as the bad ones are all on first floor. The lady from reception said it is due to my late arrival and the rooms are all occupied!(I arrived at the hotel at about 1530). We were given a room on first floor and we were very disappointed to find that there is no privacy at all because you would see so many workers walking outside your window and what you can see from the window is just a brick wall which is about 3 storeys high! The toilet flushing system was a nightmare. There was blockage and we finally have to use the washroom at the lobby. We missed the breakfast as we woke up late so we end up having lunch at the Chinese restaurant in the hotel. The food is average but the service is pretty good. I won't recommend this hotel to anyone.
"A return trip to the Riviera"
We first stayed at the Riviera several years ago because it has convenient views towards Taipa for the annual International Fireworks competition (the fireworks are launched from the sea area between Macau peninsula and Taipa island). Back then (circa 2008) the stay was comfortable but a little shabby. Having given the competition a miss for several years we returned in 2016 and decided to give the Riviera another try. Wow! The hotel has undergone extensive renovations and decoration since our last trip and it looks fantastic. The passageway on our floor (floor 3) has been completely redecorated and modernised with lighted room numbers outside the rooms and also projected onto the floor in front of the room via small discrete ceiling lights. The rooms have also been very nicely redecorated and made to feel very modern and clean with an Asian twist to the decor. The in-room facilities are greatly improved with a TV, free wifi and a small phone device that is used for showcasing local sights as well as using it as a standard phone. I think the hotel (and others) have benefited greatly from a blanket smoking ban from hotel rooms. The breakfast buffet (included with the room price) was pleasant and filling with a good range of western and Asian food types but was perhaps a little on the small side. Nevertheless it was good. Staff were friendly and helpful.
"Great Hotel at the Shore"
I liked the hotel, because it is located at the seashore. It was very nice time in January. I liked the sigthseeing. I like Chinese cuisine. I always stay at Riviera chain hotel, when I travel abroad.
"Free Updated to the Macau style room"
It's my second to stay in this hotel. I like the quiet surrounding and the nice hospitality there. We used the rooftop to watch the fireworks last night and it was very nice. Got a free updated to a Macau style room which is same size as the rest of the standard rooms but the style was very lovely.
Credit cards accepted by the hotel: American Express - Visa - MasterCard - Japan Credit Bureau (JCB)
Check-in: 2:00 PM , Check-out: 12:00 PM