"Great Location! Great Staff"
I stayed with my wife at the Savoy, and it was brilliant! The hotel is close to all amenities, close to the shopping center and also the Kremlin! Also what made so special was Katerina who did a wonderful job helping me and my wife! We can thank enough everybody also at the hotel and next time we come to Moscow will definitely stay there again!
"Long time favorite"
Although it has been remodeled, it still has touch off the old. I have stayed there since 2000. I can say staff is very nice and rooms are very comfortable. Locations is good too. It is has touch of class. If you want to get away from the chain hotels this is it.
"Lovely Hotel in a Great Location"
I'd highly recommend this hotel for anyone travelling to Moscow. The staff are very friendly and the rooms are very comfortable. It's located within short walking distance of the Kremlin and Red Square and directly opposite a fairly large shopping mall, half of which is dedicated to kids (toys, clothes etc.) and three minutes walk from a department store the equivalent of Macy's. The double room was very spacious and comfortable. All amenities were more than adaequate. The only negative from a personal perspective was there was no kettle, tea or cofffee in the rooms.... (I didn't mention this to the staff so it may have been an oversight). There's also an indoor swimming pool.
I don't reccomend at all this hotel. Since we arrived very bad experiece, receptionists were absolutely not meeting the level of a 5 star hotel. Waited 20 minutes to check in the room!! Bad athmsphere an service. I am sure there are better hotels in moscow.
"A perfect hotel"
I spent two nights here in late November and the stay could not have been more perfect. The staff were all exceptionally helpful and the hotel itself was beautiful with all the facilities you could need.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM