of TripAdvisor Travelers recommend this hotel
"Inviting and elegant"
My friend and I just returned from a long weekend at the Hotel Shangri La. The staff is genuinely helpful. The hotel is perfectly located, walking distance for everything you need or want and the beach right across the street. The hotel corridors are motel like, but the rooms are elegantly appointed, beds super comfy, Jacuzzi and walk in shower and full kitchen with Nespresso machine. I would come for the Nespresso alone. Pool area small and shaded, but nice lounges and furniture and the ever helpful staff to bring drinks and snacks. Would gladly come back!
"Great location, great staff, awesome Art Deco restoration"
Great location, lovely friendly staff, Adrienne on concierge went out of her way to help us find the exact rental car. Only downside is rooms can be small, so ask for one with a dressing room or a suite if you can. Awesome Art Deco restoration. The rooftop bar was a let down for us, too small. The pool was heated and whilst we didn't use it our friends did. We recommend the blue taco (Mexican) just down the road and the calamari at shutters restaurant a bit further past the pier.
"Nice location, but not the fabulous renovation as advertised"
The room was spacious, comfortable and just fine except for street noise (our room faced the side street, not the main one out front). The rooms were not as pictured given the website and build-up about recent renovations. While friendly staff open the doors every time you come and go, it felt as intrusive as it did helpful - not their fault - but an unusual service focus given that both times we were at the pool we had to beg for service to get a drink. I'm guessing lack of training and recruiting folks wired to have service initiative is part of it. A bright spot was the concierge, Adrienne, who gave excellent, helpful advice based on what we were looking to do outside the hotel. Nice restaurant in the hotel as well.
"Stay at the Shangri-la hotel in Santa Monica"
My husband and I had a short 2 night stay in late October , the staff were incredibly helpful especially Adrienne the fantastic concierge. We were upgraded to a suite which was fab especially the huge bath/ jacuzzi. Our ocean view was just wow! Overall I would recommend this hotel to couples or young friends , it's art deco super cool , style oozes style and an old fashioned Hollywood feel.
"Awesome location "
The service was awesome. Very friendly staff and always happy to help. Valet was rather expensive but we were only there 3 days so didn't look into anything else close by. You can book tours or theme parks in the hotel which is really helpful. The beach is just across the road. There is a lot of restaurants and bars handy. Probably not a hotel I would look at taking young kids. I felt it was more suited to adults maybe teens. Really nice pool area/ seating area.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM