of TripAdvisor Travelers recommend this hotel
"Nice hotel in nice city"
The hotel is located very well close to the historical center and to the nicest catedral. Rooms are very nice and clean every day. Breakfast are fresh made and the juices are from fresh fruits. The staff is very friendly and helpfull.
"Good location in Burgos "
Stayed at this hotel in Burgos. Great location and excellent service. Only thing to keep in mind is spiral entrance to car park so if your car is not compact avoid. But other that is a great place and staff are very helpful
"BEWARE: Does NOT accept Pets- and will charge you full for cancellation!"
At the time of this review Tripadvisor (and Trivago) indicates pets ARE allowed in this hotel. So we booked it for 2 days. The hotel has since said they do NOT take pets any longer and have repeatedly refused to cancel without charging us in full for the 2 days. No debate, no compromise, they will charge in full. Shocking and totally unreasonable customer service which probably says a lot about the management of this hotel. Avoid!!
"Nice hotel in Burgos"
Quite modern hotel in the centre of Burgos. Rooms are spacious, but the materials that were used are not very idiot proof. There is a lot of small damages all around the room. In room Safe is working very good. Restaurant is quite nice, good food for a very reasonable price. Breakfast busy and quite chaotic. Hotel has a parking garage.
"Good enough is not enough..."
It is very nice when looking the overall but nothing really good to mention. I would like to see something that makes you think they care about customers. Nice room, food (both breakfast and lunch) so-so, and awfull parking place... the best... stuff is really nice!!!
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM