"BAD HORRIBLE TERRIBLE!!!"
Before i point out my bad experience, i would like to praise the bellboy on 18/3/2017 . He did a really really good job to take care of my feeling which is giving me a La Falles scarf as souvenir. I believe he is at his lunch time but he still give his best to serve me. It is the only good thing in this hotel. Ok, let me remind the bad stuffs now. First, impolite front desk staff who refused to answer the question and rude. I held a T-10 transport ticket to show her and ask " Can I use this ticket for the bus'" . She replied me "We are not selling this, we are not ParkNShop". Ok fine. She doesn't understand my question so i just repeat my question. You know what' She just head down and pretend not hearing my girlfriend and me. Seriously' Do you know what service and polite are. She never speaks to us afterwards ,not even tell us to wait a minute. Her attitude is disgusting. Is it the way of your hotel to treat the customers' Second,wifi issue. There is free wifi service BUT weak to nonexistent. My girlfriend phone searched for a weak signal but cannot use it. My phone cannot even search it. OMG. If you come for business or you are wifi-man, you cannot survive in this hotel. Third, safety issue. When you enter the lift of hotel, there is no security. I don't need a card to go upstairs. Everyone could go everywhere. Afterwards, i go in my room and found out the unlocked window. How come! What if i did not check the window' You can say it is hard to enter my room from window, but it is one of the security issue and a common sense to lock the window. Fourth, room issue. Refrigerator is not cold enough. Frankly speaking, i would like to say it is hot. You can't store stuffs , eg milk. Also, you cannot close the toilet door. When i try to close it, it opens by itself. I mean the lock is broken. Moreover, the room is noisy because it is near the road. I believe the window is not soundproofing. In my conclusion, it is my terrible experience, i am not expecting the hotel feedback. But just a friendly reminder to the travelers, think twice if you wanna stay here.
"very nice place"
I was there in september 2015, it was a nice place, clean and cosy rooms, great food and warmfull hosts.Go there and enjoy your Spanish time! nice athmosphere and the beach.... so nice beach... malvarosa quite close and great sun
"Great staying, reasonable price"
I stayed here with my friend during our summeer vacations and we absolutely loved it! The service is top class, the rooms are huge and the breakfast and dinner included in our reservation were amazing! Could not recommend a better place to stay in Valencia!
This hotel is certainly well deserving of its 4* rating; the rooms and public areas are clean, smart and very comfortable. We only took breakfast in the hotel and the wide choice of food was appetising and delicious, fruit, cereals, bacon, eggs, continental choices and cakes. The staff are welcoming, polite and willing to help where they can, going out of their way to make your stay an extremely happy one. I would recommend this hotel without hesitation it is excellent in every way.
"Great value and great staff ."
Spent 4 nights here.Already had a good deal,breakfast included but got upgraded to a junior suite for a little extra.Marta and Jorge on reception were always professional and helpful as were all staff.BREAKFAST was always v good plenty of choice.Great location to visit all the sites.We walked everywhere ,I had no choice,but good public transport abounds.We ate in the cafe most days and the food was both good and reasonably priced.A great stay.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 12:00 PM , Check-out: 12:00 PM