"Good value if part of flight + hotel deal"
We booked this hotel as part of a flight + hotel package from BA. We booked 3 double rooms. Really nice size rooms but a shame that it didn't have a kettle for tea / coffee or complimentary bottle of water as mentioned in previous posts. Regarding the staff: during our 5 day stay we had a bit of everything. The feeling the 6 of was got was that the staff at the reception desk was not very welcoming. It was a mixed of being bored with not wanting to be disturbed (not sure if it was because Valencia FC was playing at home). The cleaning team was always polite and always had a smile for us and kept rooms tidy. The restaurant team were efficient and had patience while dealing with our parents questions / requests. The team catering for the breakfast works hard to keep the tables topped up during breakfast (nice breakfast with variety) but the problem here was some members of the staff. One incident happened on the first time we had breakfast and one of us had a problem using the machines to get their tea/coffee (almost like a coin operated machine from some offices), we didn't know that the machine had run out of water. The member of the staff was trying to explain in Spanish but without success so she said to other colleague something under the lines 'she doesn't speak spanish' and laughed while walking away. Unfortunately for his member of the staff even if we all spoke English between us it doesn't necessarily means that one or two us doesn't actually understand/speak Spanish.
"Nice Hotel suffering from location"
This is a very nice property located about 3 blocks outside the City Center in an old residential area. The lobby is bright and inviting but small. There was a bar in the lobby but was unused and service was in the restaurant in the next room. Rooms were large, clean, well-lit and comfortable. Tub/shower combo. Nice place to stay in a quiet area away from the action.
"Nice hotel close to everything!"
Nice, clean and good space for parking car in cellar. Taxi to old city or shopping streets is only 5-7 euro. Good breakfast with all you need, late check out time, 14.00. We will gladly come back to Silken Puerta hotel.
"Convenient hotel in centre"
We had a good stay at this hotel which was well situated to tourist areas. A bit noisy with the lift and a main road but parking on site which is a bonus in a big city. Large comfortable rooms and very clean. We could walk to bus stops and there are some spectacular restaurants close by, one of which was Ginebra and definitely worth a dinner or even 2 as the food was outstanding and reasonably priced, plus spoke English
"Six nights trip"
i have attended a conference in Valencia and i have chosen the Silken Puerta hotel for accommodation. Our room had two beds quite big but the room service was not sharp at all (still the room was nice). The breakfast was a bit poor having the same things all mornings. The fresh vegetables were missing and the sweets not that good. The hotel is situated at 40 min walk to the beach,30 min walk to the city center and 20 min walk to the City of Arts.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 12:00 PM , Check-out: 12:00 PM