"Excellent for a 2 night stay."
EXCELLENT customer service from the reception staff. They answered all my questions immediately via email. They booked my return airport transfer and my trip to Auschwitz (book the 7am tour to avoid the crowds!!). Room was comfrmatble for 2 nights. Tea and coffee in the room (with a kettle), but not enough creamer sachets for the tea / coffee. Fridge in the room. Hairdryer / bath robes. Modern bathroom. Shower, no bath (room 304). Black out blind. Central location in Old Town (close to the main Sq / Xmas market). They gave us a cookie each on check out.
"Very much worth a visit"
My girlfriend and I headed out to visit her country of Poland for seven days with our first stop being in Kraków. Now having her speak the language is a much added bonus, and even though I don't speak a lick of Polish, everyone working at the hotel made every bit of effort to make communication with me easy. They would speak to her in Polish, then address me in English as to what was being said. Very professional in my opinion. Outside of that, the food was amazing! The presentation when brought out to the table was something you'd see at a five star hotel at home in Las Vegas. From the dinner to the morning breakfast buffet the food and staff were amazing. The rooms are quite big with comfortable beds. And the bathrooms are put together well!! Not to mention the floor is heated! Overall, highly recommend this hotel for a visit!!
Very friendly clean hotel in good situation for sites of Krakow. Have been here two days and so far so good can't really fault it. I enjoyed the selection for breakfast but not sure about restaurant menu seemed a bit limited to me.
"Great find so central "
This hotel is in a great location within a short walking distance to the square! One bad complaint is it can be very noisy during the night with partygoers outside on the street! This may be due to a "gentleman club" being opposite but quite discreet! The hotel is immaculate with a lovely restaurant and bar area staff are extremely helpful and friendly! On booking.com it said this hotel had spa facilities which it doesn't! No big deal! All in all a good place to stay!
"Simple, clean, friendly, great location."
Very simple but clean, friendly and very well located hotel. The staff is very accommodating and everyone speaks English. No frills or fancy anything but truly it is good value for the money with a great location in the center of the very charming and picturesque old town. Restaurants, shops, ATM machines, small grocery stores, squares, monuments, museums, park and transportation are ALL in the neighborhood, many sites are walking distance. Good free WiFi service. Breakfast spread in the lower level was quite extensive and very nice, the restaurant is like a cozy cave but well lit and charming!
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM