very good location and friendly service. I booked a night before my cruise and let me told you this was the best option. the price is very. The room was clean and perfect.The hotel was in a nice area with free trolley service right outside to the downtown Brickell area.
"Great Pre-Cruise Stay"
My boyfriend and I stayed here for 2 nights in March prior to a cruise. The staff was exceptionally nice. The room was clean and perfect for what we needed, nothing fancy but also not outdated or dirty. I love that the whole hotel is decorated with local art. The pool was really nice, relaxing and clean. It was not busy at all when we were there, it was almost like we had the whole pool to ourselves! We really enjoyed sitting with drinks by the fire pit. This hotel has a great location, away from the hustle and bustle of downtown but still within walking distance of downtown bars and restaurants (a little over a mile). It's also a fairly inexpensive uber away from restaurants in Coconut Grove and the breweries, art and bars of Wynwood. We will definitely stay here again when we come back to Miami. The only thing I would change is maybe more food options in the hotel, we went out for breakfast both mornings, so I cannot attest to the breakfast, but it did not look like much. Otherwise amazing stay!
"From dubious to delighted!"
I booked this hotel based on it's proximity to appointments I had in Miami. As I live at the beach in Los Angeles, being right on the beach was not a priority. I was looking for a clean reasonably priced hotel that was centrally located. A free breakfast is always a plus. From the moment I entered the hotel it exceeded my expectations!! Sergio warmly greeted me, checked me in, and set me up with a drink and delivery menus ( as I was tired from my flight and did not wish to go out to eat). For the remainder of my stay he continued to be available for location, dining , & shopping and transporatation advice. Even helped me set up an Uber Account. I was so content staying in the hotel that I cancelled a reservation I had made for the remainder of my trip at another hotel and Sergio helped me extend my stay at Hotel Urbano for another week. I will definitely stay here on future trips to Miami and recommend it to business associates, family & friends.
I recently stayed here on the night before my cruise. I arrived at 1:30 and was within my room in 20 minutes. The staff (Claudio and Brandon) were extremely helpful, directing me to wherever I needed to go. The pool area is very well kept with plenty of seating and a fire pit. The hotel was in a nice area with free trolley service right outside to the downtown Brickell area. We had dinner and walked around there; very pleasant. Would definitely stay here again!
The staff was great sergio best hotel front desk ive ever stayed at. Harold excellent valet guy. Both guys deserve major raises. Stayed here for wedding and best hotel staff in brickell. Manager kat needs to learn how to make schedule. Schedulef sergio 16 hours straight. Terrible manager
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 1:00 AM , Check-out: 1:00 AM