"Very nice, wonderful staff"
We booked this room from our home town in Missouri without any idea of what to expect. We were very happy with the beauty and hospitality of Hotel Urbano. Sergio and Michael were excellent and made our stay relaxing and enjoyable.
Our stay at hotel urbano has been fabulous! Sergio and Michael were phenomenal! We came in late at night and they literally waited on us hand and foot. They went so far above and beyond to find us a bottle of wine and filled our ice bucket and made our short stay very enjoyable. Breakfast was great! The room was very clean and chic with a patio leading out to the gorgeous courtyard with a pool and fire pit. I highly recommend this hotel to anyone! It was convenient and stylish, while also affordable! I will be back the next time I visit Miami! Thank you Hotel Urbano for a pleasant and relaxing evening.
"Average stay "
This hotel has great potential, but unfortunately they were unable to provide some of the basics to make for a comfortable stay. Our shower didn't work and we were left with no hot water for 2 days. The couch was also covered in stains. In our 4 day stay we didn't see the breakfast lady smile once, while any request from other guests was always greeted with a snarl. The food always seemed to have run out less than halfway into the designated breakfast time. Positives were the helpful front test staff, the free trolley stop located out the front and the comfortable bed. Overall, for the amount of money we paid we were left disappointed.
We were down for wodapoluza. Rooms were nice and staff was amazing. Brandon at the bar was so friendly with great conversation, service and good ideas for places to eat! Sergio at the front desk was helpful and kind! We really enjoyed our stay!! Thanks you!
"Friend having Wedding at Crandon Park "
We went to a wedding at Crandon Park .. This was a great place to stay. Clean and nice size room. The Trolley stop was close it would take you anywhere down town it was free .The breakfast not so good . Pool area was nice . Staff was very nice . You do have to pay to park .
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 1:00 AM , Check-out: 1:00 AM