of TripAdvisor Travelers recommend this hotel
The best about this hotel is its location, far from the madding tourist crowd which overflows downtown Madrid but close to the plush Salamanca district with all its elegant shops, buildings and art galleries. Concierge service is personalized and effective. The rooms are up to the standards of a Grand Luxury hotel. Nevertheless, the living room doesn't seem conceived to receive visitors. I've heard that pretty soon there will be a Four Seasons in downtown Madrid but I don't think you can beat the Villa Magna as far as location is concerned.
"Excellent for a high class stay in Madrid"
I always stay at Villa Magna when visiting Madrid, it is a high class hotel, located in the best shopping area of the city, downtown is around 15min walking, or 3-5 min by taxi. The staff is polished and helpful, the rooms are clean and classy, high pressure shower is great, the food is good, and the service is always great. This is the Hotel where the affluent Madrid Visitors choose.
"Good design, great concept but poor execution"
I've stayed with my wife and we had an anniversary. Came to Madrid to celebrate and I've chosen this hotel purely based on reviews here. Although it is a little bit pricey, I wanted to make a good holiday for my wife. It turned out to be the staff does not care about you, they are more like robots, not people. When I asked for an advice on good restaurants around - nobody gave any feedback and just pointed me to brochures, when I asked to bring flowers to the room - no possible. I don't want to recommend such service to others. If you come for business and just need a comfortable and clean bed - it is fine. If you demand more - look for other places to go.
Very good hotel. The rooms are clean and cozy. The staff is very attentive and courteous. Everything was delicious. Probably this is our favorite hotel in this city. Thanks for the hospitality. I advise.
"Housekeeping threw out bag with my dental appliances"
I have just found out that they threw out bag where I had two dental mouthpieces for bite correction and against bruxism. I believe this is the worst thing I have ever had happened in the hotel to me. It cost me about $2000 and about 5 visits to dentist (corrections) to make those mouthpieces. Also I have no idea how soon I shall be able to get new ones.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM