of TripAdvisor Travelers recommend this hotel
"Not quite international 5+ star but very good "
Hotel is in a grand old but well kept style. Rooms are recently refurbished. Great location. Excellent F&B. Only let down is spa facilities but apparently new owners plan to rebuild these. Well worth a visit. Significant step up from ME Madrid which is terrible.
I travel a lot. I have been to most big cities in the world. Staying at Villa Magna is the type of visits in a place that makes me say: search no more!!! This is not my first or last time to Madrid. I love this city and I will return. Therefore I'm glad I found a PERFECT hotel in that city which will be from now my hotel in Madrid. Everything in this hotel was perfect. From arrival, room size (junior suite), bed, food, location(!!!) and an exceptional service!!! Here are a couple of examples: One day the cleaner mistankley took my nightwear together with the sheets from bed (they are human beings, it can happen). When I came back and couldn't find it I called room service. They checked, found it and brought it over- clean, folded and sealed in a plastic bag like new!!!! And all that within less than 10 minutes. The hotel manager called me personally to apologize and to make sure everything is good. On the day of departure there was a running race in Madrid and the boulevard in front of the hotel was closed. The hotel clearly gave a notice to us that we should expect that and suggested an advance reserved taxi. When we came down to the taxi the concierge came to us and personally carried our luggage two streets up to our taxi!!! Service at this hotel is exceptional by all means!!! This should be the service-school for every 5 star hotel in the world. Wow!!!
"Best hotel in madrid"
Ive stayed in this hotel multiple times and according to me its the best one on madrid. The location is fabulous and cant get better. All the shopping is walking distsnce and el corte ingles dept store is connected to it The service of the hotel world class. The rooms are large and spacious. The bathrooms are fabulous. The breakfast is in a beautiful Magna room. Concierge services could be better since they couldnt get me reservations to a few cool places. But anyways dont look anywhere else. Stay here only in madrid
"Proper concierge NOT google"
When I checked in I asked the concierge how long you worked here he said "32 years" and that's the type of hotel it is. Loyal and knowledgeable staff, not subservient but your equal. Their knowledge and the understanding of the city is refreshing. Nowadays you go to concierge and a spotty teenager looks it up on google but not at the villa magna here you get the real inside track and someone who cares about their job. Hotel bar is a little stiff as hotel bars can be but one can sit outside in a more relaxed style. Highly recommend.
"Great Location and Stay"
Service was amazing, they remember your names and greet you warmly. Big rooms, comfortable beds, good choices of amenities, great breakfast cold and hot varieties. They prepare your eggs freshly the way you want it. You can even request for hot chocolate. Location is in city center, with great shopping street behind the hotel with private access to the street. Great for business trips and leisure trips.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM