Hotel Vitale-a Joie de Vivre Hotel is located in central San Francisco, close to U.S. Mint, TransAmerica Pyramid, and San Francisco Museum of Modern Art. Nearby points of interest also include Union Square and Coit Tower.
Hotel Vitale-a Joie de Vivre Hotel features a restaurant and a bar/lounge. Room service is available 24 hours a day. Recreational amenities include a fitness facility. The property's full-service health spa has massage/treatment rooms. This 4-star property has a business center and offers small meeting rooms, a technology helpdesk, and limo/town car service. Complimentary wireless Internet access is available in public areas. This San Francisco property has event space consisting of banquet facilities and conference/meeting rooms. Business services, concierge services, and tour/ticket assistance are available. Guest parking is available for a surcharge. Additional property amenities include valet parking, multilingual staff, and express check-in. This is a smoke-free property.
There are 200 guestrooms at Hotel Vitale-a Joie de Vivre Hotel. Guestrooms have city, sea, or water views. Beds come with pillowtop mattresses, down comforters, down blankets, and premium bedding. Furnishings include desks and ergonomic chairs. Bathrooms feature shower/tub combinations, makeup/shaving mirrors, designer toiletries, and bathrobes. Wired high-speed and wireless Internet access is complimentary. In addition to complimentary newspapers and in-room safes (accommodate laptops), guestrooms offer cordless phones with voice mail. Televisions have DVD players and pay movies. Air-conditioned rooms also include CD players, minibars, blackout drapes/curtains, and electronic check-out. Guests may request a turndown service, refrigerators, and microwaves. Housekeeping is available daily. Cribs (infant beds) and rollaway beds are available on request. Guestrooms are all non-smoking.
of TripAdvisor Travelers recommend this hotel
"Nice Location, Nice Views, Nice Property but I will not come back"
Stayed here for the marathon. Perfect location as it was across the street from the start line. It is right along the Embarcadero with wonderful views of the Bay Bridge. The property is very nice. There are several rooftop terraces with lounge chairs to enjoy the views. The rooms are spacious and modern. The location of this hotel is short walk to Bart, The Ferry Building, and several restaurants along the Embarcadero. Most of the staff were a pleasure. The valet and the bell captain were amazing individuals. The front desk for whatever reason always had a line. Not sure why because it wasn't as if they were understaffed. I don't know maybe it has to do with where the desk is situated. Now this is where I get into why I will never return. We prepaid 3 months ago for our an Urban Studio room. We arrived early to check in & was told the room wasn't ready yet. No big deal as we had a schedule. Upon returning we were given the room keys. As we entered the room we realized we were downgraded to a standard room. Figured it was a little error and they would fix it. We were wrong. The front desk manager told us the room was over booked & that's why we were placed in downgraded room. No apology or no offer of a refund for the difference. And when we asked why we were never told we were being placed in a lower category room, the front desk manager couldn't give us an answer. She just kept asking, "what would you like me to do'" It wasn't until it was much escalated where we were offered any type of refund and apology plus another excuse as to why we were placed in a completely different room. It really rubbed us wrong that an establishment would take money upfront for a room that wouldn't be available at check in and then not say anything about until it was escalated. That is straight out fraud. I guess they were hoping we wouldn't notice. I should hope the other hotels in the Joie de Vivre network do not operate in the same manner. It was very disappointing. In the end we were switched to the correct room the next night (which was a pain especially after running a marathon then having to pack up again and move to a different room) and was told we would be credited back for the first night. The hotel manager did reach out to me with a very sincere apology. Sadly, I cannot see myself returning to this hotel ever. Which is too bad because I did enjoy it here. For now I will wait for the credit back on my credit card. Hopefully I will see it soon.
Great spot, very comfortable hotel perfect for either business or leisure trip. Good selection of great restiurants within short walking distance. Very comfortable rooms wioth the softest pillows in the world.
"One night stay"
We stayed for one Saturday night after partying it up in the city on a "drunk history tour". The room was lovely, modern and clean. We ate dinner in the restaurant/lounge. The food was overly salty and not greatly impressive. However, the restaurant was open late which was helpful as we typically eat late. Not our favorite hotel in San Francisco to date, but we would stay there again. Great location on the Embarcadero.
I am just finishing another two week stay at The Hotel Vitale. I stay here for a few reasons: the location certainly but mostly it's about the people and the service. I continue to have incredible experiences with Housekeeping--in particular one of my favorites Sue Lee and one of her staff members Rita who works in the rooms. Alonso at the front of the hotel has become one of my new go to people. Charming, always there to take care of anything you might need and with a smile. The front desk has too many people to name but Nicole stands out for me on this trip and I am always treated royally when i enter the Americano Dining Room. This latest visit was not a disappointment in any way and I look forward to my return visit. Two notes: I just discovered the 10-15 complementary massage which is part of the urban retreat fee upon availability. In the spa i would like to acknowledge two people - My and Jen. Terrific and they both have magic hands. One surprise when I returned to the hotel was the $10 room delivery fee for in room dining. i believe in April it was $4 so that's a dramatic increase. This is in additional to the 20% gratuity and tax charges. It seems expensive to me but I will say the cost of the food for the quality is very fairly priced.
After staying in many high-end hotels all over San Francisco, I was really excited to try Hotel Vitale. Especially after reading all of the wonderful reviews about the location and property amenities. First, I am writing this as I listen to my neighbors, either above or next door play loud, bumping, techno music after 1:30am on a week night. I called down to the front desk to complain, and they assured me they were sending someone up. That was 30 minutes ago. Maybe they did, but I clearly still hear the music. Not so great for those of us with early mornings:( The rooms are nice enough. I booked through a third party site and my reservation clearly stated a Superior Interior King Room. When I opened the door, the room had two queens. I immediately called down and explained the situation. The front desk attendant placed me on hold, and when he came back said that they were sold out of King rooms so they had upgraded me to a city view with two queens. I reluctantly agreed to stay in the room, and asked to be moved to a King room tomorrow night, since I'll be here for two nights. I am in town for a friend's wedding and wanted to be in close proximity to the venue. So basically, less than 24 hours into my 48 hour stay, and I'm sad to say that I'm not impressed. For what I paid, I expected a lot more.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM