Hotel Vitale-a Joie de Vivre Hotel is located in central San Francisco, close to U.S. Mint, TransAmerica Pyramid, and San Francisco Museum of Modern Art. Nearby points of interest also include Union Square and Coit Tower.
Hotel Vitale-a Joie de Vivre Hotel features a restaurant and a bar/lounge. Room service is available 24 hours a day. Recreational amenities include a fitness facility. The property's full-service health spa has massage/treatment rooms. This 4-star property has a business center and offers small meeting rooms, a technology helpdesk, and limo/town car service. Complimentary wireless Internet access is available in public areas. This San Francisco property has event space consisting of banquet facilities and conference/meeting rooms. Business services, concierge services, and tour/ticket assistance are available. Guest parking is available for a surcharge. Additional property amenities include valet parking, multilingual staff, and express check-in. This is a smoke-free property.
There are 200 guestrooms at Hotel Vitale-a Joie de Vivre Hotel. Guestrooms have city, sea, or water views. Beds come with pillowtop mattresses, down comforters, down blankets, and premium bedding. Furnishings include desks and ergonomic chairs. Bathrooms feature shower/tub combinations, makeup/shaving mirrors, designer toiletries, and bathrobes. Wired high-speed and wireless Internet access is complimentary. In addition to complimentary newspapers and in-room safes (accommodate laptops), guestrooms offer cordless phones with voice mail. Televisions have DVD players and pay movies. Air-conditioned rooms also include CD players, minibars, blackout drapes/curtains, and electronic check-out. Guests may request a turndown service, refrigerators, and microwaves. Housekeeping is available daily. Cribs (infant beds) and rollaway beds are available on request. Guestrooms are all non-smoking.
"Great location but some service glitches"
Hotel Vitale is perfectly located for food lovers who want to be as close as possible to the San Francisco ferry terminal and farmer's market. It was great getting up early in the morning and grabbing coffee and breakfast at Blue Bottle, Acme Bakery and other stands before the crowds arrived. The hotel itself is nice, modern, clean and functional. The rooms are comfortable but a bit non-descript. I was expecting a bit more of a thoughtful stylish design in the rooms, but the style was closer to a Hilton than a trendy boutique hotel. That might make it more attractive to business guests. The main reason for the "average" score was several service glitches. Each separate issue involved a different part of the hotel, including housekeeping, front desk, car valet, and general staff, which indicated to me that these weren't isolated incidents but rather more symptomatic of inconsistent training or management. None of the issues I experienced were horrible, but each one was annoying and unexpected in a hotel that aspires to a higher level of quality and cost. The staff was very friendly and nice, but nice is not a substitute for competence. One other disappointment was the slow internet speed. So to summarize, the Vitale's rooms are good, location is great, and service (in my experience) can be very inconsistent.
"A hotel we don't get tired of"
It's been about 3 years since we stayed at Vitale, and after we checked in, we were really glad to be back. The rooms are in excellent shape, and what's really good for us is that no matter which room we get, it works for Cindi's wheelchair. The doors to the bathrooms are pocket doors so they are always wide enough to wheel into. There is plenty of space on either side of the bed so the wheelchair user can have their pick. Unless you absolutely, positively have to have an ADA room, you can book any room and it will work. The location right across from the Ferry Building and not far from Market St. and the Embarcadero Center is prime. If you there on a Saturday, go across to the farmers market and dine on great al fresco food right by the bay. Easy walking to good restaurants and attractions. Staff is friendly and efficient. Go and enjoy.
"Nice Hotel, Great SF Location"
Since we frequently visit San Francisco we have stayed in most of the areas, especially SOMA and Union Square. We had discussed staying along the Embarcadero but never did until this visit. We heard a lot about the Hotel Vitale and the reviews are overall pretty good, however, between the cost and the “urban retreat fee” we never stayed there. I came across a hotel special for weekends that deeply lowered the daily cost and the ‘urban retreat fee” was waived, so I tried to book our stay. In attempting to book online the bottom line included the “urban retreat fee”, so I called the Joie de Vivre” reservations twice and they still couldn’t get it right and told me it would be taken care of at check-in. Since this was a pre-paid reservation I was concerned. Finally I contacted the hotel directly and an assistant manager explained that the hotel had a very old computer system (not my problem) but that he would return the fee on my credit card, which he did. I should not have had to go through all I did. The hotel has a fantastic location and very convenient to the Bart and Muni and within walking distance to many good restaurants. There are not a lot of homeless in the immediate area of the hotel and by SF standards the area was kept clean. It was a much nicer area to stay in for us than Union Square (personal preference). The lobby was very attractive and our room was nice, if not a bit small, but the bath was a good size. We had a sixth floor room overlooking several office buildings (hotel calls it a “city view”). The front desk staff was professional, although not always the friendliest. Several times we passed by and they didn’t even look up. The bell and valet staffs were helpful and friendly and housekeeping did a good job in our room for the most part. We arrived on a Friday and went to have a glass of wine at the bar before dinner and it was slammed. We could not even get inside – let alone have drink. We walked over to the Hyatt and although they, too, were busy they had room for us. On Saturday and Sunday nights there was plenty of space at the Vitale. I asked the bartender about it and he said that on Friday night the locals stop by after work and they are overwhelmed - so much for the hotel guests. We found the bar prices to be high and the staff was OK. Also we were informed that the hotel restaurant is not open on Saturday and Sunday nights. You can order a meal at the bar or through room service but not actually eat in the restaurant. We had breakfast in the hotel and it was good and fairly priced. . Would we stay here again' I would say perhaps, if we could get a deal similar to this time. I find the “Urban Retreat Fee” an insult and would never pay it. The only thing we used or would use is the complementary Wi-Fi, which is complementary in most, if not, all boutique hotels in San Francisco. I rather pay for what we use, rather than what we might use. I am sure most hotel guests share my feelings.
We booked here on a recommendation from a friend and weren't disappointed. Very handy to union square, over the road from the ferry building. Not too noisy considering it is on a busy road. The only odd thing was there was no tea and coffee making facilities in the room. Very spacious rooms great shower comfy bed we paid extra and got a view of the Bay Bridge. There was a convention on there so didn't get a chance to use the bar as too busy but lots of options just over the road
"Perfect view of the bay!"
This was perfectl to walk to the ball park and have the best view of the bay. The room was decent and the bed was comfy best of all was the view. There were nice places close to walk for nightlife and hotel lounge was good too. I definitly would stay again if i could get another great deal.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM