Hotel Vitale-a Joie de Vivre Hotel is located in central San Francisco, close to U.S. Mint, TransAmerica Pyramid, and San Francisco Museum of Modern Art. Nearby points of interest also include Union Square and Coit Tower.
Hotel Vitale-a Joie de Vivre Hotel features a restaurant and a bar/lounge. Room service is available 24 hours a day. Recreational amenities include a fitness facility. The property's full-service health spa has massage/treatment rooms. This 4-star property has a business center and offers small meeting rooms, a technology helpdesk, and limo/town car service. Complimentary wireless Internet access is available in public areas. This San Francisco property has event space consisting of banquet facilities and conference/meeting rooms. Business services, concierge services, and tour/ticket assistance are available. Guest parking is available for a surcharge. Additional property amenities include valet parking, multilingual staff, and express check-in. This is a smoke-free property.
There are 200 guestrooms at Hotel Vitale-a Joie de Vivre Hotel. Guestrooms have city, sea, or water views. Beds come with pillowtop mattresses, down comforters, down blankets, and premium bedding. Furnishings include desks and ergonomic chairs. Bathrooms feature shower/tub combinations, makeup/shaving mirrors, designer toiletries, and bathrobes. Wired high-speed and wireless Internet access is complimentary. In addition to complimentary newspapers and in-room safes (accommodate laptops), guestrooms offer cordless phones with voice mail. Televisions have DVD players and pay movies. Air-conditioned rooms also include CD players, minibars, blackout drapes/curtains, and electronic check-out. Guests may request a turndown service, refrigerators, and microwaves. Housekeeping is available daily. Cribs (infant beds) and rollaway beds are available on request. Guestrooms are all non-smoking.
"Good Urban Spa Hotel"
I'm an SF local, and the Hotel Vitale is our favorite for an urban weekend staycation. I've also been there for company conferences and it's a very solid business hotel due to its central and easy location right off the Embarcadero (easy access to BART and MUNI as well as taxis, or a nice long walk or run). The hotel is decorated in a soothing palette and enjoys great views of the San Francisco Bay. You'll see the Bay Bridge, not the Golden Gate Bridge, if you do get ocean views. But the Bay Bridge has a great light show at night and is still really cool. Rooms are comfortable and well appointed, staff are very helpful. Massages at the spa are very good, and if you have time definitely take advantage of the deep soaking tubs on the rooftop surrounded by bamboo - all the better on a misty or a foggy night. My only complaint about the Vitale is that the restaurant is not very good quality, and certainly not on par with the hotel. It's kind of a meat market crowd after work on Thursdays and Fridays, and consistently average food. Fortunately, you're across the street from Boulevard, which is marvelous for a nice meal, and have all the Ferry Building eateries to nosh your way through for other meals. Saturday farmer's market at the Ferry Building is also quite wonderful, and has good food vendors as well. So lots of nearby alternatives.
"Hidden $30/night "Urban Retreat Fee""
We booked the hotel via Booking.com and prepaid for the stay. Upon check-out, we noticed an additional & undisclosed charge of $30 per night for the 'free wifi, gym, biz room, etc.', the very services their competitors either disclose in advance or, more often, provide as standard complementary services. When I returned and asked Denise at the front desk about the fees, she was dismissive and demonstrated little concern for customer service or satisfaction. I cannot recommend this hotel to others, as I think the whole thing is very poor on the part of the hotel and the staff added to the bad experience.
Nice Touches: when you stay on business you expect a certain standard of hotel with all the food, comfort, WiFi, location needs ticked. Vitale does this, but had some nice touches - a selection of CDs in the room (including Christmas songs!), lovely toiletries in the bathroom, and the room service food was better than expected. Concierge was great and recommended a perfect itinerary to fill 2-3 hrs between conference and flight. Only negative was that the shower was more like a blessing than a deluge! WiFi: free for emails and most use of internet. Was enough for me. Have to pay for high speed. Spa: great massage by Eve (a proper therapeutic one) helped to ease the jetlag. Would have liked to try out the rooftop bath with amazing views. Food: breakfast great, room service also good. Food you like to order with an interesting twist. Pizza was possibly the best i've ever had... but may have been influenced by jetlag and not having eaten for 8 hrs! Comfort: Comfy bed, lots of space in the room, not noisy (floor 4) Location: couldn't be better with views of the Bay Bridge, opposite the Ferry Building and withing walking distance of Union Square, Fisherman's Wharf.. and i walked from Union Street via Lombard St, Coit Tower etc back to the hotel with ease.
"Fall Trip to SF"
Bar is very crowded in the evening. In the morning sit by the window if you want to read. I would stay here again because of the proximity to the farmer's market at the Ferry Building, which outside of Paris is one of the best that I have ever visited.
"Down a notch or two"
It's been 3 years since we stayed. We reserved a superior water view. The room was on the second floor directly over the clear plastic tent that covers the restaurant patio in winter. The tent effectively blocked any view. In addition, we were so close to the patio I could identify the food items on the plates of those dining (there was an event when we checked in). Also, having stayed here before we knew that patio was a club scene on weekend nights. There were no other waterfront rooms available so we switched to a street view. Room was nice with all,the amenities. But, there used to be slippers supplied. No more. No chocolates at turn down either. Valet parking is $55 per night. And what is with the $30 urban retreat fee' The room is pricy enough. We felt gouged. When we checked out my hands were full with bags and suits. The car ticket was stuck on my thumb. The rude character at the valet desk looked at me and said "ticket please, ticket", not offering me any help. I dropped my bag trying to give him the ticket. Our car was at the curb. I tipped the parking attendant and the doorman who helped with the bags. Went back to check out. Asked Mr. Rude for a bottle of water. He gives it to me and in a loud voice says "this is from your doorman and valet staff". An obvious shill for another tip. This guy does not belong there.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM