of TripAdvisor Travelers recommend this hotel
"Can't beat this location"
The location of Hotel Zelos really can't be beat. The Powell St. Bart station is on the same block and you're about 2 blocks from the end of the famous streetcar line to hop on. Right in the heart of Union Square. The hotel itself I would say is slightly above average for the interior. The carpet in our room had a couple stains and the drain in the bathtub backed up a couple times, but overall the furnishings are nice and it's a nice hotel. The fire alarm went off in the early morning on one of the days and it was a false alarm. That was a bit scary and frustrating. However, they made it up to us because our flight home was cancelled due to bad weather and we ended up needing to stay an extra night - they graciously honored the price we had booked for our stay which was significantly less than what they usually would have charged. Overall, a good experience and really the greatest location.
We have been staying here for 10 years: starting when it was called Hotel Palomar. We had a great rate and love the location. Free WIFI!!! Under the new management, things have changed a bit. The toiletries are okay. Miss the minibar freebies. The restaurant had no heat, not sure why. Breakfast is reasonably priced. Nice employees. There was a very large barking dog in a room on our floor, seemed odd. However, we will be back because of location and cost.
"Great Location, Decent Service, Clean Hotel & Great Value $$"
This hotel's great asset is the location. We were literally right in the core of San Francisco. It was close by to so many retail shops and food. Starbucks 2 mins away, Target 5 mins away. Overall very satisfied for my first hotel in SF. Service was normal like any other hotel, the rooms were rather quite large than was i was expecting, that was an added bonus. Hotel was very affordable as well. Great for people looking for good location and great price. I would book again with them.
Used Bart system from airport which took us to station right next to hotel. Booked in no problem, room spacious, clean and comfortable. Good toiletries in bathroom. Had breakfast in small dining room which was excellent and reasonably priced, staff very friendly. Great location for exploring San Francisco
I booked Hotel Zelos on a whim using one of Hotwire's mystery rates last minute---and got an incredible deal. The location is great--it's a quick walk to Union Square and a pretty central location to pick up an Uber for anywhere in the city. The lobby was very small but nice. The room was fairly spacious and felt cozy and luxurious. The bed was super comfortable. The bathroom was a good size and the Molton Brown toiletries smelled amazing. We were on the same floor as their restaurant, Dirty Habit, but never heard a peep. The only downside: the hotel seemed understaffed. There was always a line at the front desk, and the front desk clerk and the bellman were both hustling super fast. When I called room service to place my breakfast order, I had to call three times before someone answered the phone. Other than that, the stay was wonderful--the hotel manages to feel modern, cozy and luxurious all at the same time.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM