A very nice hotel and very well located. Just at little smile in the reception and assistance with the luggage was missing.Comment of L. Per , Denmark the 2015-09-07
Reasonable rates and Perfect location - between East Nanjing Rd and People's Square station.Comment of N. Charissa , Singapore the 2015-07-13
Positives : Location was perfect. Close to 2 metro stations (People's Square & East Nanjing Road). The club room snacks & drinks were heaven-sent. Nice touch. Room was spotless clean. Toiletries & water were stocked up thrice a day. Breakfast spread was superb. Something for everyone. Negatives : Spa is not up to the mark. Requires refurbishment. Travel tip : Do not take taxi from Pudong airport. You will be ripped off RMB 650 at the official airport counter. Instead, take the maglev train which travels from airport to Longyang Road in 10 minutes at 300kmph (RMB 50). Take metro from Longyang Road to East Nanjing Road or People's Square (RMB 5). Take taxi - minimum charge RMB 16 to hotel.
"Excellent location and beautiful place"
In the city center close to everything. Beautiful view of the city and all activities.offers everything including multiple restaurants. The rooms and amenities are excellent and clean. Money exchange service which is convenient if traveling from other countries. The room had a suite with its own TV and table great to relax or do business work.
"Good location, acceptable rate"
Stay 5 days for business trip. Central location near People squire, walking distance to all nearly all attraction in Shanghai. Fine restraint and convenient store nearby. Raffles plaza and world trade center within 10 mins walk. You can tell it's been running for years. Equipment is old but the inner decoration is quite clean and comfortable.
"it should be upgrade...."
1) when we checked in late, it takes more than 20 minutes for process.. surprise is that what make the slow process is that the reception read our passport at the photocopy machine...is there are interesting to see' 2) after successfully check in, when we go to room, the porter as us.. "do you want to take your luggage by your own or we take for you'" .. is that how you ask your customer' 3) the room aircond is not cool...after even on for one day and 16 degree with max fan 4) internet is poor... we connect and then disconnect.. when we told them is not stable, their manager came to our room to fix... then ask us to remove the anti virus... AVAST... legally buy...we didn't experience this in ours 5 start hotel 5) we felt the bed a bit too firm for us... so we ask for put a padding to make softer... guess what, they just put 1" padding.... we have bad sleep thru the 3 nights....we have been choose 5 star is because want to have a comfortable bed...best rest to have energy to work in next day.. this hotel had been my dream hotel to stay... but after this... i will rather choose others ...
"My stay June 2016"
Always a pleasure to stay at this property. Excellent location. Excellet breakfast. Very good lunch and dinner buffets and wonderful seafood buffet on Fridays and Saturday evenings - highly recommended. Concierge very professional.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM