A very nice hotel and very well located. Just at little smile in the reception and assistance with the luggage was missing.Comment of L. Per , Denmark the 2015-09-07
Reasonable rates and Perfect location - between East Nanjing Rd and People's Square station.Comment of N. Charissa , Singapore the 2015-07-13
Distinguished hotel, very good and efficient personnel. Rooms at 26th floor are offering a wonderful panorama over glittering night Shanghai. Rooms are very generous, well equipped. The only inconvenience was very slow Wi-Fi and even by cable was the same.
"a good location"
I stayed twice for one night each in a week. for the same rate I got two very different rooms - one was a suite the other a standard room, but no idea why. the hotel gives easy access to Nanjing Lu and with high-up rooms is not noisy. The front desk is slow for check in and out as they deal with many other queries too.
"Central location "
I stayed here for 5 nights in November. Didn't feel welcome upon check in, the reception who checked me in did not explain anything about hotel facilities , only told me no breakfast included. We only asked for housekeeping on the 3 day during our stay , however on the 4th night after we came back, the room was serviced and the Do not disturb sign was placed back into the room. Location is good , near to many attractions however I don't feel like going back to this hotel cause the staff seldom smile.
"Room too hot "
Gotta agree with some of the other reviewers, my room was just too hot. Even though it was much cooler outside it was still far too warm in my room. The ac won't go lower than 25 and it's still too hot for me! Apart from this it's what you expect from a upmarket Chinese hotel. Language even here in a major city is still an issue. This hotel is no different! We had some issues on booking in when we were told the place was booked out and one of our party would not have a room. It was only after we complained and asked to talk to the manager that she at least offered to put us in a room with 2 beds at least. Rooms are also what you'd expect too, Chinese beds are hard but this one not too bad. Step over bath shower is old hat too. With so many hotels available in shanghai this place should lift its game.
"Nothing Like Howard Johnson in the US"
If you have experienced Howard Johnson in the US, it is a consistent and moderate priced select-service property. It is what you would expect for the money spent. In Asia however, this Brand is consistent with what you would expect from a 4-star upper-upscale property, if not more. The hotel exceeded expectations in every way I could imagine.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM