"Wonderful place to stay, even if a bit pricey"
Stayed here one night with my significant other in January. Location selected due to proximity to the Exhibition centre. To spare you the many superlatives - from arrival and check-in to the room itself, lobby and lobby-level bars and check-out, the service was superb and made us feel very comfortable. All rooms are on high floors, so you basically can't go wrong with the view - it's awesome from anywhere (lobby is on 18th floor, all rooms above it). One really nice detail - we stayed in the lobby bar until about 2 am, way past normal working hours. Staff was nice enough to keep the music and lights on until we left. We thanked them a lot for that. Cons are prices which are quite high and lobby level staff could be a little more attentive and efficient (but they are still very professional and kind in communicating with customers). I'd definitely stay here again.
"Amazing modern hotel"
Normally I would wait until the end of a holiday to write a review, but I am compelled to write this whilst still away. We are spending a long weekend at this amazing hotel to celebrate my wifes birthday. Words cannot describe how good this hotel and it's employees are. From the limo pick-up from Dubai airport to the reception staff upon arrival and all interactions with other hotel employees, the service has been exceptional. Our 23rd floor suite is amazing with magnificent views of the island where the royal family palaces are situated. The hotel management can be very proud of there staff, as they all portray the Hyatt brand with pride. Thank you again Hyatt for once again making our stay extremely enjoyable. We love Hyatt Hotels and will continue to be loyal customers.
"Excellent in every way"
Despite arriving early from an overnight flight from Venice, my room was made ready before the regular check-in time at no extra charge. I stayed in a King-sized room on the 29th floor for a week. The room was of the highest standard and the room service was excellent. With paronama windows, the view from the room was really good! The location of the hotel is very central, right next to the Exhibition center. The taxis were usually waiting right outside, and it was only a short ride to the Sheikh Zayed Grand Mosque.
"An excellent hotel"
We were 3 friends in a room. We chose the deluxe twin room with an extra bed. The room was large and all the beds were comfortable. The bathroom had a bath and a good shower. The room was very well appointed. We booked the hotel transfer at 260 UAE. On our return to the airport we took a taxi which was MUCH cheaper. Breakfast was really good. The pool is heated and really nice to swim in. Staff very Nice and helpful. We arrived at 6am and they gave us access to the room straight away. Never had that happen before! Highly recommend this hotel.
Great experience staying at this amazing building. Rooms, the view, breakfast are great. Dont forget to bring your swumming suit, the experience of swumming on the top with an amazing view un sunrise.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM