"Mixing Business with Pleasure"
In my second or third visit to Hyatt Capital Gate, I was expecting the usual warm service and quality stay. Staff service is as expected, well groomed, well mannered and very attentive to our needs. What is just frustrating is the food service and quality. Compared to my previous visits, this time i did not enjoy the food. Less choices and repetitive plus of low quality. I wish they can improve the food quality and food choices especially for breakfast. Threedays i had breakfast and all were the same. No variety. I love this hotel but it made me sad that their quality of service went down.
"Spectacular view from windows!"
Wonderful view from panoramic windows! Nice and clean room with wide and comfortable bed, good shower, very welcoming and helpful staff. The breakfast is fine, though the choice of food could be better for 5 star hotel. The hotel is located far from beach, but near Grand Mosque. Hotel's location is very good option for transit and business trips. At the same time there are no walking distances in Abu Dhabi, all places of interest are far from each other and anyway you have to drive car or take a taxi. Taxies charge by meter, so it is quite convenient and affordable. The hotel's reception is on the 18th floor, the hotel itself starts from 18th floor! On the 19th floor there is a wonderful panoramic swimming pool with sunbeds and umbrellas! We enjoyed our staying in the most falling building in the world - Hyatt Capital Gate Hotel!
"Grandeur yet comfortable"
It's luxurious, inspiring, and very professional. My bedroom is huge from many other hotel rooms I stayed previously. It has a spectacular view as it is many floors higher than 18th where the reception is located. There is only one restaurant but food and service are good.
Overall from check-in to check-out you can't fault the friendly staff or the hotel. Jitesh at check-in offered us masala tea as a gesture of welcome upon our arrival seeing my mum's desire to have afternoon tea, a big big thank you. A must experience place and the best was the pool. I didn't get the opportunity to use the spa but I am sure I will be back.
Absolutely beautiful hotel, way beyond any of my personal expectations. Everything from the staff to the actual physical hotel itself was exemplary. I cannot praise the hotel enough, nothing seemed to be overlooked and everything was so pristine and beautiful. I have had the opportunity to stay in some plush hotels but I believe this is the best one I've stayed in.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM