of TripAdvisor Travelers recommend this hotel
"Great hotel, great location"
My husband and I stayed at the Hyatt for three nights in March. When we arrived at the front door we were greeted by a very nice gentleman. He got someone to help us with our bags and told us where we could park our vehicle. The girl on the front desk was very nice and told us she would upgrade our room to the quieter side of the building, which we really appreciated. The room was very nice and both the room and washroom were so big with loads of windows, even in the bathroom. The room was so quiet we never heard another guest. The bed was very comfortable and the pillows were good. The pool and hot tub were very nice and the pool was very warm. This hotel is in a great location, you can walk everywhere. Highly recommend staying here!
"Highly Recommend despite the noise"
Got home yesterday after a 5 day trip to Chicago for the Housewares show. First time I have stayed at this hotel and I loved it. I would definitely stay here again. I was concerned when my cab driver told me the hotel was across the street from a major trauma centre. You do hear a lot of sirens but I find that with most big cities. The hotel is thoughtful enough to have ear plus in the rooms and those came in handy. Once I was asleep I was never woken up by sirens or noise. I loved the style of this room and how big it was. I had a king size bed and the room and bathroom were spacious. The staff was incredible. The ability to text Guest Services with inquires or issues was very convenient. Ate breakfast in the restaurant twice and waitress remembered how I liked my coffee. Small detail but it makes a difference. Great location. Short walk and you are on Michigan Avenue. Lots of stores and restaurants in immediate area. I walked everywhere. If I attend this show again next year I will stay here again with the request for a room a bit further away from the hospital.
"A good choice "
Pretty much Excellent everything. Good service. Good location. No views of anything that is interesting though. Rooms are a little dark. Better lighting would be great. Personal pet peeve some room light have pull chains. Some have switches on the stand. Others have switches on the above the bed, some on the wall. So turning a light on or off requires thought and a search. High recommend. They know your preferences and act on them. Very nice stay ( I'm still getting used to the new frequent stayer terms etc. I don't like it but that is not the hotel's fault. ) I particularly liked the comfy robe with hood. Not everyone's taste but I loved it. Very warm.
"Great Hotel Great Location"
The staff are great. The restaurant not so much. Food prices very high. The hotel is in a great location and great value. The Gym was nice and clean. I highly recommend this hotel. Look forward to staying here again soon.
"Conference stay at Hyatt"
This hotel was great to stay at. Beautiful, clean, and friendly staff. Was not looking forward to Chicago but this hotel made the stay great. They have a great breakfast buffet and excellent lunch.Did not eat dinner here so can not say about that.Great location for walking up and down the Magnificent Mile when weather cooperates. Thanks,Matt.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 4:00 PM , Check-out: 11:00 AM