The hotel's support team are very professional and customer service is very commendable. Most of our requirements are met. They have good facilities except for some microphones (but very minimal concern). The food is excellent and more than enough for our participants and served timely except for the PM snacks.
"Great friendly service!"
Comfortable and clean rooms, thanks to Room Attendant, Mr. Marlomel, who provided prompt, friendly and excellent service. His Supervisor Daniel and Manager Bryan are to be congratulated for running an efficient team that really takes care of hotel guests!
"Excellent concierge service!"
We appreciate very much the promptness of the service of Rebom Dimaranan. He was able to deliver the services we want. He is very courteous. He has good behavior towards customers. We hope other employees of the hotel will be like him. He is a good model.
"Awesome Lounge Staff"
Ms. Nanette, Rein and their team is awesome. Good selection of cocktails. I have tried mango mojito it is so refreshing. My friends tried the other cocktails it is very good as well. We will visit again to try afternoon tea and we will avail the happy hour... HIGHLY RECOMMENDED
"Very Good Concierge service!!!!!"
Very good and Clean rooms, old fashioned service, Since Hyatt i'm here and the service is still very good, Special Mention to Mr. Rebom Dimaranan of Concierge who always assist me all the time, He always do his task with Smile, Thanks a lot New World Manila Bay..Good Job!
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM