of TripAdvisor Travelers recommend this hotel
"Exactly what you would expect, you won't be disappointed "
This is your classic 80's hotel, it's been well maintained and is centrally located. You can even park there, just. Rooms are nicer as you go higher, no surprise, and the breakfast is circa crossroads, but being none pretentious, it was rather nice. Second time I've stayed in 3 months and both times been impressed with the friendliness of the staff. Definitely recommend for short duration business trip in the area.
"An enjoyable stay as always"
Stayed at the Hyatt for 2 nights with my family. There were 5 of us so had 2 interconnecting rooms. The rooms are very spacious and well equipped. The bed is comfortable and the pillows were so soft which I like. The bathroom and toilet was a very good size and has all the basics that you would need. I do think that adding a bidet would be very good. The shower pressure is really good so I'm not sure why other reviewers think otherwise. We stay in this hotel several times a year so had the opportunity to stay in different rooms on different floors and I can say that the in room amenities are the same and the shower pressure are all good. The mini bar, crisps and chocolates are very expensive but it is expected. So if you are not happy to pay for them then just bring your own. The hotel does not force anyone to buy them so I don't understand why others complain about how much they've paid for them. All the staff have been very welcoming and attentive. They always have a smile on their face. Check in and check out were quick but for those who get impatient they now offer an online service where you can check in/check out online. Although I did not use this facility, it looks quite easy and straightforward. The pool at Amala spa is always worth a visit. My kids love it there. There is no shallow end suitable for young kids but mine just stay at the stairs where there is varying depths so this is not an issue for us. I'm pleased that the water was warmer compared to our previous stays when it was cold. The jacuzzi, steam room and sauna were great. There is very limited parking on site and costs a whopping £25 a night. I was lucky to secure a space and very much appreciate the accommodation. The Regency Club lounge is very nice which offers continental breakfast and drinks and canapés until 10 pm. It is a nice place to chill and relax. Over all, our stay was very enjoyable and relaxing. Very good service and amenities and always worth coming back to. Book in advance to get a better rate. Could be expensive if booked at the regular rate. But this is Hyatt after all.
Booked here as we where attending a wedding in this hotel so was please we could book in here and not bothering about the returning to my over crowded daughters house , was a good experience and ever u thing was as it should have be in a 5star hotel will be coming again soon
"night at the symphony hall"
beautiful hotel, all the staff were helpful and very pleasant especially the breakfast staff. Their attention to detail was excellent making the start of the day so enjoyable and relaxing. Will definitely stay here again
"Fantastic long weekend break"
Fantastic hotel in the centre of Brum for a long weekend with family for a special birthday celebration. Can't fault the hotel in any way and the staff went above and beyond specially Angela who looked after us royally and bought a smile to our faces each morning. Our room was very comfortable with very comfy bed. Breakfast excellent with lots of choice and plenty of it. Coffee strong for that early morning kick. The swimming pool, steam room and facilities all very good. Location, location, location excellent for exploring the City. This is our second stay and we will definitely stay here again soon.
Credit cards accepted by the hotel: American Express - Visa - MasterCard - Maestro
Check-in: 3:00 PM , Check-out: 12:00 PM