I wanted a clean place to simply sleep and feel safe. I was 100% satisfied. The bedding was fresh and there was no lasting odors in the room or hotel.Comment of W. LECOLION , United States the 2016-03-15
"Do not stay at this hotel"
We arrived at the hotel with our 3 kids at 5:30pm. Our suite was not ready until 7:00pm. Our kids were really looking forward to swimming in the pool, but by the time we got into our suite, they didn't have a whole lot of time. The front desk staff did seem to be genuinely concerned about how late it was getting and comped our parking ($40/day!!) and offered a comped meal in the restaraunt (we just ordered dessert since we had already eaten). The food at the restaraunt is way over priced, and the quality is not great at all. When we finally got into our suite, we were really disappointed. It didn't seem like anything special at all and in fact, mirrored the whole ambience of the hotel which is cold, dingy and outdated. There were dirty sheets on the pull out sofa and not towels. The next day when we were about to check out, we noticed that we could check out via the TV. When we went to use this option, we noticed our name as well as another guest's name listed. The TV checkout process was not working properly but we were not happy to see our name as well as another guest's name. We couldn't check to see if there was any credit card info etc listed with our name. We were really concerned about the lack of privacy. If you're looking for a hotel in this area, definitely look somewhere else to stay!
"Good, with minor inconveniences"
The hotel is modern enough, and the view really is nice, however inconveniences like unclear wifi + breakfast packages or indeed a lacklustre breakfast offering and lack of in-room minibar were disappointing.
Wonderful room with balcony overlooking the Charles and wasn't it nice that Crimson had a sculling race just for our benefit - even had a band for us! Great show! We were in town for a college graduation across the river and boy, I was glad I chose Cambridge instead of being in town. There was a huge protest going on down on the Common and the pouring rain didn't keep the mobs away. Great beds, awesome shower pressure that never ran out of hot water, terrific meals at Zephyr.
"Old and dated"
For the money very old and dated, nothing near by to eat, pool is for laps only and dated. Spend more to get a lot more or spend less and get the same as this hotel if you follow😆 The river view is nice if you option up but again go to the back bay or closer to the city is my suggestion
"Good location for a decent price"
Pretty good bang for your buck here. Lots of road noise on the lower floors, inconvenient fitness center and pool...no hot tub. Nice food options. Might stay again but only paying a cheap rate otherwise there are others to choose from in the area.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 4:00 PM , Check-out: 12:00 PM