I wanted a clean place to simply sleep and feel safe. I was 100% satisfied. The bedding was fresh and there was no lasting odors in the room or hotel.Comment of W. LECOLION , United States the 2016-03-15
"Terrible condition, completely outdated"
Completely outdated hotel... should be shutdown and go an overall renovation. A pitt that in such a great location and next to the best universities in the country such a torn down hotel is still in business.
"Nice location for morning run - with a need of a facelift "
When I looked at the web page prior to my stay and than arrived on site - I realized what a good photographer can do. check in was ok. Breakfast is below average and not worth 40 bucks. Gym is workable but nothing special. Rooms are "tired' but ok. Front office skills are below average. Hotel charged my card and no one could tell me why. This required management support. As quite away from key locations I enjoyed the shuttle service.
"Nice view, clean hotel"
Located in nice and safe area near MIT. Nice view to the Charles river if you get a better room or have a free upgrade (I was offered an upgrade for 30 USD/night which I didn't think would worth it). Pool and gym are okay. Breakfast is below average. The bus shuttle to nearby squares is helpful.
"5 Stars for customer service and care"
I stayed at this hotel last fall when my child started college and again just now to help with dorm-move-out. I have decided that this hotel is in great proximity, has clean and comfortable rooms and beds, has a good price-point for the quality, and I am astounded by the exceptional customer care. (The manager and hotel staff listened with care and respect to my 2 minor concerns and both were addressed beyond my expectations). The pretty hotel has a peaceful ambiance and pleasant appointments.
Nice hotel overlooking the Charles river Friendly staff Clean rooms I wish my room was on the side of the river Not too far from the downtown Reasonable restaurant open 24 hours which can be handy Not the cheapest
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 4:00 PM , Check-out: 12:00 PM