I wanted a clean place to simply sleep and feel safe. I was 100% satisfied. The bedding was fresh and there was no lasting odors in the room or hotel.Comment of W. LECOLION , United States the 2016-03-15
I covered this earlier in the survey. The value for the price is not there. The lobby is not inviting or very usable, the carpet was wet and no room change was offered. I would not recommend this property until it is updated.
"Great Location and Great Service"
I highly recommend this hotel. The location is great, restaurant overlooks the Charles, bike rentals nearby for rides along the river. The people that work there really go out of their way to make your stay great.
"Hyatt Regency Cambridge"
This hotel is in a great location. The staff is excellent and the little extras like coffee and flavored water in the lobby are a nice touch. There are issues to look out for like temperature control in the room, air gap in windows and a tricky reservation system.
$500 / night and clearly not worth it. Stay anywhere else. It is worth walking an extra 1/2 mile to the regatta. They are clearly gouging people because of the regatta. I asked someone at the front desk about another reservation and the room rate was "about $235 / night". Silly me, I wouldn't stay there again, especially at the $494 / night they charge for a room where the bottle of water in the room has a $2.00 price tag. Incredible!
Hotel badly needs updating. Rooms are clean, but not up to current standards for a hotel of this level. Staff overwhelmed. Was not recognized. With status. Rooms had a very strange layout and bathroom was shower only. Generally not a modern business hotel.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 4:00 PM , Check-out: 12:00 PM