Our stay was great and the hotel is high quality as you would expect it. Some minor issues: - The pen in the room (Junior Suite) did not work. I really needed it that evening. Should not happen. - The waiter did not understand my order of two prosecci which is the plural of 1 prosecco. Then we waited 30mins but got a champagne instead. - I like kids, but if there are 10 Spa rules, why not two for: 11) Permanent screaming and yelling prohibited and 12) Maximum recommended bath time 30mins, so that other guests can also use the jacuzzi.Comment of G. Robert , Germany the 2014-05-18
"Visit Friends and Family"
Excellent service and very nice facilities. It is good when you are treated as a human being and with respect and care. My wife and kids were happy and that makes me happy. Keep it up Hyatt! The room was big and very comfortable and at the end of a hall so it was very quiet. The check in was smooth and the check out even better. The valet parking attendants were very courteous and took care of my wife and kids always with a smile and ensure we were ok all the time.
"Great location, and excellent service."
This was my first time at this Hotel in Coral Gables. The check in experience was a breeze and the room was excellent. We are a family of 4 and we had enough space to walk around the room without bumping to each other. The location is a plus since you are at walking distance of all Coral Gables' downtown and Miracle Mile's shops and restaurants. Will stay there again any time.
"Love this place!"
Any time I travel up to Miami from the Keys and stay the night, this is where I stay. The rooms are amazing! The decor makes you feel like you're royalty :) highly recommend! The Staff are amazing and super helpful.
"Great location and fantastic staff"
Recommend this hotel. The restaurant is good. The hotel is close to Miracle Mile. Friendly staff, beautiful decor, and lovely pool. I stayed for business and they were updating their business center which was inconvenient but they offered to conduct the business printing for me from the desk. Pillows were too hard would be a chamge I would recommend. The mattress was comfortable though
Staff are warm, friendly and very professional. I enjoy staying here every week for business, and it's got great atmosphere. Recently attended the re-opening f Two Sisters restaurant, and food is amazing. Rooms are big and clean and quiet, which is just what i need.
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM