A true luxury hotel. A bit distant from center but for those Who like walk, no problem. Only negative aspect is that separate toilet and bath.Comment of B. Ömer Faruk , Turkey the 2015-11-01
"A modern hotel on the Rhine"
Restaurant is a little eclectic but the location and view can't be beat! My room on the 16th. Floor provided an amazing view of a canal on the Rhine. Cigar lounge also was a big hit for me. Back to the room, it was ultra modern corner suite with heated floors and amenities that exceed expectations.
"Comfortable modern hotel"
The lovely service began with the check in. The desk were very hospitable, they looked after me and I arrived unexpectedly early and they gave me a room and actually gave me one with a view even though that wasn't included in original booking. The lobby area was clean and modern, and the rooms were the same. The layout of the room was interesting, you enter into the bathroom with a door for the toilet on one side and the shower on the right. The bedroom was behind the bathroom as you enter with the view from the bed out into the harbour. The shower / bath area was visible from the room but I suppose it didn't matter but if you're a bit particular about this sort of thing then you might want such a room. I used the gym which had quite modern equipment, I also tried the spa facilities which were nice. The changing rooms were good and had lockers with robes and towels etc. The breakfast was lovely, good variety of items and quite an array. I thoroughly enjoyed the breakfast but the service was slow and that could have been because of the weekend but then they should have more staff serving, coffee on both days was slow, first day we didn't even get it and the second day they served us as we were finishing so I'd got up and got myself a Nespresso coffee. The second day our rooms weren't made up until after 5pm and when they did make them up, they left the dirty cups, they forgot to replace the hand towels or the robes, there were no face towels left, the beds were crumpled and sheets not changed. They didn't stock up with fresh soap or shower wash even though it had finished. The bar in the evening was very busy but I suppose that is to be expected as it was Japan Day and people were there for the fireworks and it was a Saturday evening. I've still rated it 5 stars as the service was good and I enjoyed the hotel.
Very good hotel situated in the city by the canal. Went there for a one day for business purposes. The room was great, very clean and well maintained, bathroom was amazing and foamy pillows were an added advantage. The breakfast was great! Only downturn was waiting for the reception to answer my calls but other than that, it is recommended of you are in the city Tip: try some of the restaurants located next to the hotel. Amazing German experience
"Classy modern hotel"
This is one of the best hotels I stayed in (including some other Hyatt locations). The room design is both modern and convenient, the city view was quite good, there are huge windows to enjoy said view, and on top of that, bathroom has a glass window so you can enjoy the view from the bathtub. The bed is rather comfortable. The hotel is located a bit off city center, so your only transportation option in the evening is a cab, and it is about 20 minutes of walk to the center during the day, which was pleasant in fine weather. The restaurant was as expected at Hyatt.
"Great hotel & Great location "
Hotel is very nice and it is located near the river. There is bridge just next to hotel and you can cross the city center by walk. We loved it very much. Staff and sevice is great as well. I can not recall the names but especially concierge was very helpful for rent a car service. Once again thank you very much for the great room, great service and great holiday. Regards.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM