A true luxury hotel. A bit distant from center but for those Who like walk, no problem. Only negative aspect is that separate toilet and bath.Comment of B. Ömer Faruk , Turkey the 2015-11-01
"Outstanding Customer Service"
So pleased with the wonderful customer service. We checked in at 7:50pm and they asked if we were hungry to which my wife said YES. They called up to the club lounge and asked them to keep the food out a little while longer so we would have a chance to get a quick bite to eat event though they typically close at 8pm!
"Very nice hotel"
The hotel is very nice, clean, modern, friendly staff and great food. Breakfast is a bit expensive. Celan rooms, nice interiour, great wiew, comfortable beds, friendly staff, good location. Easy to get taxi.
"best hyatt in europe"
Normally european 5 stars are like 3 stars of asian hotels. The dusseldorf hyatt is well above expectations. its a beauty.I chose dussedorf to do business because of hyatt dusseldorf.the staff is brilliant.
"Rooms are very small, and lack real comfort"
I would suggest staying on the club floor, facing river, however before you unpack check out the AC, or Heat to make sure that its working. Great location, and bell/valet services were fantastic. Food and service, were high, however quality was very good, and great service in resturants
The room had the whole harbour view. Windows were all the way from top to bottom. The gym was a bit small maybe there was a convention going so the gym was full. The staff are excellent! Hotel is modern !
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM