of TripAdvisor Travelers recommend this hotel
"Wonderful, peaceful retreat with fine service"
This is great. It reminds us of Big Sur in terms of the wooded and mountainous environment. The hotel is not inexpensive but it is good value. The food is excellent. The onsen is relaxing. The sushi restaurant was exquisite. You can wear hoyel-provided yukata and jackets in the public areas, so pack light. It is 5 minutes walk from Kami-Gora Station and then on to the ropeway! It is a peaceful escape from Tokyo. Reserve your dinners well in advance. Book the hotel shuttle from and to Odawara Station well in advance. Be aware the whole area is very hilly with steep slopes and stairs. The hotel has elevators but in general the Hakone area is not easy if there are mobility issues. Western/English signage is rare in the area. The Hyatt has maps with Japanese and English labels, handy for asking for directions. I relied on Google Maps and the blue dot and it was perfect. We were fortunate and saw Mt. Fuji clearly in the morning from the ropeway and lake cruise. By afternoon it had clouded over. Be aware the volcanic fumes are strong, take N-95 masks for the ropeway.
We were only here one night but had an excellent, very modern room. They provided local costumes in our rooms and most of us dressed in local costumes for dinner. The happy hour is free and lasted from 4pm to 7pm, which was great. They need a fitness centre as the hotel is in the hills and it is difficult to run our workout outside, so my wife walked the hallways for an hour or so.
"Hyatt Regency Hakone Resort and Spa"
Hotel staff were extremely helpful and went out of their way to arrange shuttle service outside normal schedule to get us to Shinagawa Station in time to catch the bullet train to Kyoto. Room was nice and spacious with mountain view.
"Perfect Retreat in Hakone"
We debated whether to use our 2 night stay in Hakone in a ryokan but we ultimately chose the Hyatt. While there are some wonderful ryokans in the area we were a bit turned off by the food options at the ryokans. We were not at all disappointed in the Hyatt. The food options included both western and Japanese choices at breakfast. We ate 2 breakfasts, 2 lunches, and one dinner there. All were quite good. The facility is excellent. The centerpiece is a beautiful lobby with a wood burning fireplace. There is a well attended happy hour with free drinks every evening. The rooms are really nice and well appointed. They are very clean and the beds are great. The staff is helpful and friendly. The onsen is lovely but it would be nice to have an outdoors component of the onsen. We would definitely go back to the hotel. PS: The hotel shuttle will pick you up at the train station and take you up the mountain to the hotel. Its free!
"A combination of modern and traditional hotel room style."
Perfect place to stay, business, leisure, or family. My room has both modern bed and traditional futon bed area. Very comfortable and luxury touch. I recommend a must to stay for people who visit hakone.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM