of TripAdvisor Travelers recommend this hotel
"Great room with attentive staff."
Gorgeous hotel with outstanding service. At night sitting around the fire and having a drink is simply fantastic and cozy. Spend time going between the onsen and the Living Room and your day will be great! Don't miss buffet breakfast at The Dining Room. It is quite an experience.
"Don't get your expectation too high"
It is a nice hotel with comfortable rooms. However, the decor is a bit dated . The staff is very friendly and helpful but their efficiency leaves much to be desired. Most of the hotels in the regions are older but if I have to choose again, I would probably go with something that has the Japanese character, like the Fujiya.
Unfortunately, we only spent one night here and it was a late arrival so did not enjoy the full hotel experience. We arrived during happy hour and for our group that was the highlight; an open bar to drink anything from the bar, not good for the liver, but great for ensuring some interesting conversation. Our room was huge with a great view from our balcony; unfortunately we didn't experience the great view due to the heavy fog. The open kitchen/dining room for dinner was a hive of activity during our dinner. It was fascinating to watch our chefs/cooks prepare our meal; not Japanese, but French degustation and it could not be faulted. Breakfast was excellent with choices to suit all tastes. The bar, dining and lounge areas exude warmth with much wood panelling and an open fire in the lounge; very relaxing. Rooms don't come cheap, but that's Japan.
"Good all round international hotel"
Staying here with the family for a short holiday in the mountains. Not the most scenic hot spring in the area but a good place to relax. The free happy hour drinks at the living room kept us in the hotel for longer than planned and thankfully there was some kids games and a TV in the library to keep them busy. Breakfast is a mix of traditional Japanese food and Western food though local ingredients were used to ensure its freshness and authentic. We ordered the beef steak on rice, seafood roll and udon noodles for room service and they were very satisfying. Another pleasant stay.
"Nothing special "
I had the privilege to stay at the hotel's suit, but still can't highly recommend the hotel. Firstly, not sure why you would stay on this mountain to begin with; I'd much rather had lodged in Takidori where there are things to do. Moving around the mountain takes ages and is rather unpleasant. Worth a day trip for sure, just don't sleep here. More importantly, the staff had no real clue about attractions, restaurants, or even that the rope-way (to which they ordered us a taxi) was closed due to the weather. The onsen was basic, the sushi mediocre at best, and the phone in the suit was without English. Breakfast, however, was great.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM