of TripAdvisor Travelers recommend this hotel
"Awesome Staff and great Kowloon Location"
Really enjoyed my stay. Staff are great, warm and helpful. I travel frequently and base 99% of any review on how effective the staff are in making me feel welcomed and comfortable. The staff here rate very high and thus my excellent review. It also helped that the Hotel and room were very nice. I also love the Kowloon location. Awesome stay!
"Old and outdated"
The harbor view on top floors are great (19+) but the interior requires more updated furniture. The bathroom is spacious, almost the same size as the rest of the room, however, the room is less desirable. There are plenty of nicks and marks from wear and tear and it's just not attractive. The breakfast, on the other hand, is impressive.
"Amazing hotel, great service, no faults"
Stayed here a few years ago and was astounded at how clean and beautiful the hotel was. It was a really wonderful experience and the staff were incredibly helpful. So many facilities to use and there was always someone to help if you weren't sure where to go. Great location, can walk out the door and be around everything and have great access to transport. Would definitely stay here again.
"One of the best hotels "
My visit to Hyatt Regency in TST was one of the best experience I have ever had. I have stayed in a lot of hotels before ranging from 3.5 stars to 5 stars and even leading world hotels. I have to say that I was very impressed with both the service and the accommodation at this hotel. The rooms are quite spacious and the king size bed is bigger than your average king size. The room is clean and well maintained. The best part is the sliding door that connects the room to the shower. You can watch tv while you are showering and getting ready. Also the shower has both a hand held and a rain shower head. It's the best feature in the room. I have to say that my experience was superior and that if I return to Hong Kong again, I would only stay here.
Hello, I was there with family and it was a vacation we had planned well in advance! We reached the hotel around 10am as informed and as per the flight arrival times! We had requested for early check in, hotel had confirmed "subject to availability". However when we reached the customer service @ reception was very very courteous and diplomatic in saying they didn't have rooms and we would have to wait for 5 hours!!!! To top it after 5 hours they told us the rooms weren't still ready, so we had to remind them now it's not our fault and they do whatever they have to. But we need the rooms since as per the check in timings were well past. Even after continuous persistence they have us only 2 rooms, we had booked 4 balance 2 rooms were given only by evening. The rooms are nice, hotel locations is nice as well. I don't know much about food since we didn't each much in the hotel given our dietary preference of vegetarian. Whatever little we ate was nice and well made. But the check in experience on the start of our trip and it was a nightmare. We understand it might not always be possible to give rooms that early but to give rooms only once the clock shows the check in time isn't good either! Won't come back too quick, since there are quite a few good options in the city! Cheers
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM