of TripAdvisor Travelers recommend this hotel
"Great location little outdated hotel "
We had to be in downtown and this is the usual hotel we stay. It's located in a high rise in the middle of Tsim Sha Sui. Nathan street is around the corner. It's close to the aeronautical museum as well as the museum of modern art (temporarily closed). The hotel is compared to other a little newer hotels a little outdated. The rooms are relatively small the carpets and bed have seen better times The bathroom is nicely and has a great rain shower among a comfortable bath. Staff correct and polite as always. It needs modification and upgrades soon. It got 3 stars as for its central location. Later hyatts in the area are more modern more up to latest standards
"2 nights Kowloon"
Last 2 nights of our China Trip so we thought we should spoil ourselves.Paid for King room with harbour view.The view was spectacular,the location of the hotel was very good but the hotel and room was very ordinary considering the cost.Did not eat at the hotel so cant comment on the food besides being expensive enough to be not worth the risk as to being as average as the hotel itself. Great Indian across the road called Koh-i-Noor.
Perfect location, there are plenty of restaurants in the K11 mall below the hotel. There is a supermarket and a pharmacy also. Tsim Sha Tsui MTR access is also below the hotel. Room is quite big for hong kong standard. Various spread on the buffet breakfast.
"Super convenient location, comfortable bed"
We just stayed at this Hyatt for 3 nights and found the location perfect - close to lots of malls, easy access to MTR, multiple breakfast spots just right outside the hotel if you want to try some local food, and a number of excellent Chinese and Japanese restaurants nearby. The room we stayed in was spacious (much better than my New York experience), the bed was comfortable and the overhead shower relaxing. We also went swimming in the outdoor pool - for those who like a work out, the pool is excellent for lap swim and there is a jacuzzi next to it as well. It would be nicer if they had coffee mugs in the room for those of us who like to drink the complementary coffee instead of the small tea cups. Otherwise, really enjoyed our trip and would definitely stay again next time.
"Unfriendly staff dont be expected to be treated well."
This hotel could have been extremely perfect IF the hotel staff were not so arrogant. When we arrived no one helped us with luggage and no one greeted. We were assisted by an unfriendly, rude man named Oscar. We greeted him and he did not greet back, he just responded to my greeting with a cold, "checking in'". I find this highly unexpectable! On another occasion i needed some assistance with concierge, to which again I greeted the guy at the front desk to which he just looked at me and said, "yes". No one greets and no one helps at this hotel. I havent encountered one friendly staff member. Its such a pity because the hotel itself is decent. But unfortunately the staff spoil the experience. It saddens me because there is great potential. Another really terrible thing is that the hotel charged us double the price (due to a daily deposit) without even informing us!!! Luckily, we were notified by our bank. Staff really need to improve their poor communication skills and start smiling more, wont cost them anything!
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM