of TripAdvisor Travelers recommend this hotel
"Excellent staff and support of elderly father"
Very supportive of my elderly father. Could not do enough for him. Regency club staff very helpful. Love the fire in the lobby. Good for west end but slightly Further away from classic tourist attractions.
"A Mixed Bag"
Located only a block from busy Oxford Street, and about a 10-minute walk to the nearest tube station. Many bars and restaurants located nearby, and I recommend the fine-dining Italian restaurant located in the same building. However, as to the main hotel restaurant, the food was adequate, but the dining room is large, noisy, and low on comfort. The service was very spotty and once we were charged for food and drinks we didn’t order. A real disappointment was the fitness facility. The size of two hotel rooms, dark, low-ceilinged, no music, and no atmosphere. What’s worse, very limited facilities: some treadmills, stair climbers and dumbbells (no weight machines). Some days they had water, towels and fruit, other days not. Service was overall a mixed bag: we were told we would receive a call when our room was ready, but we never received one. We were told twice about approximate travel distances to different locations, and both took almost twice as long. We made requests for additional room items, but they came hours later. On the other hand, some interactions were very pleasant, and at times the staff went above and beyond. It’s certainly not a bad place, but unfortunately the many small negatives add up.
"Black Friday in London"
Can't find fault with the Churchill one of the best value for money hotels in London one of the best location for shopping should be much high up TripAdvisor ratings having stayed in some of the best hotels in the city this one can't be beaten for value for money first class
Location is perfect-walkable distance to Hyde park,Kensington park, and Green Park, as well as shopping districts and two major museums! Great location for avid outdoor runners, and easily accessible to major shopping areas, and the Tube. Near Marble Arch
"Excellant Experience at The Churchill"
Hey There Hyatt Team, I saw this survey come through and was genuinely excited to fill it out. My wife and I got married at The Grand Hyatt in Kauai earlier this year decided to spend some time at another Hyatt location, this time The Churchill in London. The entire experience with this property was delightful from the very start to the finish and I am not just saying that. When we arrived off the red eye from New York, your front desk checked us in immediately and early, notwithstanding that my wife is 5 months pregnant. The room was solid and quite, despite our window opening up to a construction crew and their crane (rm.422) Your breakfast was one of the best I've had in Europe from a hotel chain and the staff was awesome. The host, our waiter, and the manager were all very accommodating at some point during our stay (we ate breakfast everyday at your hotel)! The staff at the bar were equally cool, particularly Daniella (Bartender, Male). Lastly, when I checked out, your front desk triple checked if I was supposed to get a 15% discount on our breakfasts (I wasn't but thought I was). All in all, it was an awesome experience and your staff crushed it. In the age of social media, people are quick to yell and scream on Facebook or otherwise but it is important to recognize a great experience and a general ethos in the personnel you have chosen to employ. Thanks for the great memories. Adam & Kate
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM
Please note that hotel is undergoing renovation. Works will take place between 9.30am and 5.30pm from Monday to Friday, and 10am to 3pm on Saturday.