They took great care of us and made it easy to store luggage and still gave us access to all the amenities at the hotel before our room became available. The only downside was the number of unsupervised kids using the hot tub.Comment of W. Kirsten , United States the 2016-07-29
The location, setting, and overall experience were all fantastic. Great value for the money, exceptional service, hassle-free booking and reservation -- and most of all, the room was amazing. Excellent decor, well equipped, super comfortable bed, and great marina view. Hyatt remains at the top of their game. Our experience could not have been better -- the only thing wrong was that we wish we could have stayed longer! Five stars all the way, from the time we booked until the time we checked out.Comment of S. Kevin , United States the 2016-07-05
The hotel was absolutely beautiful. So close to sea world and the view was beyond amazing.Comment of B. Christopher , United States the 2016-04-22
"Needs a lot of TLC"
This property is pretty run down .... in a very noisy area ! I will not come back to this Hyatt ... the Regency level is no better than the rest of the property. Club room is small. Room service is poor. Registration desk is not very professional.
Don't call for an early check in because you won't get it. Out flight arrived at 9 and we have been waiting for 6 hours for our room while everyone else standing in line is getting right in. Worst experience ever. Out room better be with it.
"Hotel Stay in San Diego"
Location: Mission Bay area, close to Sea World and located right off the water/coast. Amenities: Small gym with a few elliptical machines and machine weights; the pool is probably one of the highlights of the hotel. There is a restaurant at the hotel but never tried the joint. Parking: $37 overnight. I don't know if this is standard but I felt it was steep. Hotel: Spread out and not my cup of tea, a little bit disorganized and construction was happening. Overall: Was OK, wasn't terrible but I would not go out of my way to come back.
Had a great time! We were given a free upgrade to a junior suite and my daughter was very happy! The rooms were clean and spacious! The bathrooms as well! The cabanas were gorgeous as well as the harbor.We had a wonderful time! Thank you!
"A little disappointed"
The entrance to the hotel far from parking lot and entrance from lobby to room was odd ... no staff in lobby ... felt isolated and cold .... staff was in a completely different building then where the rooms are.... not convenient fir finding a cup of coffee or tea in the morning
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 4:00 PM , Check-out: 11:00 AM