of TripAdvisor Travelers recommend this hotel
"Lovely hotel. Great location. Friendly staff."
Everyone was very friendly but elevators were confusing and only half of them were operational. Housekeeping staff was subpar. Some room supplies were not replenished on a daily basis but things were clean, just not alot of attention to detail.
Only downfall is no hot tub and location was a walk to Bourbon and Frenchman, but not too bad. Overall, this hotel is amazing. I would recommend if looking for nice hotel away from action, but short walk.
"Wonderful large property, great for conferences"
I was here on business in September 2016 for a conference. The property is huge. There are plenty of conference rooms for large lectures as well as many smaller rooms for interactive demos and presentations. The hotel itself is dated but the rooms are of good size and well kept. The water pressure could be better in the showers. The room service options are surprisingly good but pricey. You an see the MB Dome from the glass elevators. The location is not in the center of everything but a short taxi ride will take you the the French Quarter as well as all the other tourist attractions.
My wife and I have never ever been treated so badly in any hotel in the world, not just Hyatt properties. We came on Tuesday tge 14th. Had checked in online. Got into hotel around 4:00 PM. Room on the conceirge floor not ready and not available. Got a nice two room suite, although the large end room seemed never rented and had the portable phone unplugged and disharged. Took forever to get a cab. Pandemonium in the pickup discharge area. The lounge on the 32nd floor, when we finally get in, was overwhelmed for beakfast. 10 in line for the coffee machine. Food consisted of grits, outmeal, rolls and hard boiled eggs. No hot food. Not worth the $50 and a lot worse than LaQuinta, who at least have scrambled eggs and sausage served hot, and free. I would urge you not to stay at this property.
Great place to stay. Convenient to stadium. Easy to get to French quarter. Main restaurant, Borgne had wonderful fried oysters and different cocktails. Staff was wonderful. Convenient to many other surrounding places to eat.
Credit cards accepted by the hotel: American Express - Visa - MasterCard - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM