of TripAdvisor Travelers recommend this hotel
"Not a great hotel for food"
Not sure what else I can say about the fact that the staff was not prepared to handle all the people there for The Pulse on Tour. Maybe they were too busy trying to take care of the Clemson Football Team and while I understand that they should have enough staff on hand to handle all the customers not just some.
Very clean, friendly staff and quick elevators! Pool looked amazing even though we were unable to use it due to convention. This was the nicest Hyatt we've stayed at. Parking not connected to hotel was the only negative but they do have a shuttle
Enjoyed our stay there. Loved having the Pointe next door with a multitude of excellent bars and restaurants. Room was very quiet, mattress was comfortable, bathroom was roomy, lighting was good--very good experience.
Traveled to Orlando for a sporting event. Stayed at the Regency. Staff was great. Rooms were nice. The pool we used was in excellent condition and the pool staff was great. had breakfast one morning and it was terrific.
"Excellent Staff and Service"
This hotel has the MOST comfortable beds, and will gladly sub out all the feathers in the room. Wish they had another coffee type in the room (only dark Starbucks which is quite strong a coffee). Just beware that the bar prices are high: one can of beer was $9 and one amaretto on ice was $14. Great hotel....
Credit cards accepted by the hotel: Visa - MasterCard - American Express - Diners Club - Japan Credit Bureau (JCB) - Discover
Check-in: 3:00 PM , Check-out: 11:00 AM