of TripAdvisor Travelers recommend this hotel
"Great hotel experience"
The staff were friendly and accommodating, the room was great, (including all the freebies), they offer free shuttle to/from Osaka station. They were also considerate and offered late check-out which was until 4pm because we had a late check-in in the evening. They are very reachable through email which made it easier for me to advise that we're gonna be late and they even extended their operations so we could check in after 9pm. Overall, I would highly recommend this hotel for your future stay in Osaka :)
The hotel doesn't provide camomille tea, you have to order I.e buy from room service. This is the only hotel in the world I have been where such non sens thing happens. Only Green tea is complimentary. So at night drink it and stay awake. Very disappointing. A camomile tea bad doesn't even cost 10 yen yet they are stingy to provide it The hotel is far from the city any way, so I do not recommend'
"Nice hotel and room"
Nice hotel and room. A bit out of city but train access is quite convenient. You can buy daily train ticket if you are going to move around. The train is called new trem line and has access to most of the landmarks. Staffs are very helpful. There is 7-11 opposite of hotel.
"Glad we stayed there"
My friend and I stayed in this hotel upon recommendation and I'm glad we did. The room was huge, so was the bathroom. In typical Japanese efficiency everything worked and the staff was always courteous and helpful. The hotel is not in the heart of town but the shuttle bus connection made commuting easy. The buffet breakfast offered sufficient choices and everything was fresh. The Japanese restaurant was also a delight.
"Great sky dining view and large bathroom but not comfortable extra bed."
I am unfortunately get to sleep in this hotel extra bed, and not so good. But this hotel and the room can be considered huge for japan standart. A nice variety of breakfast, and amazing sky view where we can see the city and the port.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM