of TripAdvisor Travelers recommend this hotel
"Weekend in Osaka"
As is usual in Japan we were met with warm welcoming staff that were super helpful. The Hyatt has a free shuttle bus from Osaka station that we happily used. It also has a free shuttle to universal Studios that we also made use of. When we were checking in the concierge gave my twins (11 year olds) free little origami figures which they loved. The rooms are a good size (for our family of 7 we had to book 3 rooms but that's usual in Japan) and the bathrooms are huge. Everything is lovely and clean and well appointed. We enjoyed the breakfast. There is a big range of food and we had a meal in the Buffet and Italian restaurant. Both were excellent. It's not in the heart of Osaka but it's quiet and they have shuttle busses. I would highly recommend it.
I spent two nights there in Mid Jan 2017. I went there from Umeda Station by hotel shuttle bus and it took 25-30 mins. Front desk and tel. operator are friendly and efficiency. Buffet breakfast has various choice. 26/F Regency Lounge has a better view than my Club Deluxe room.
"Osaka city view with 5 Stars service in reasonable price"
The hotel located in the Bay Area, near the Aquarium, took around 20 minutes by car from Umeda area. It is a good choice if you travel in Osaka,Kyoto, Kobe by car because the parking is free. And because it is outside the city we can see the superb night view of Osaka city from here. Our room was on 26th floor , the room (King bedroom type) is specious and the big window (almost no frame) made us enjoyed the view in our room while we having dinner (which is also great) together with nursing our little 2-months old baby. It's the best relaxing nursing time so far.;-) The crib we requested is great, clean & neat, also the prepared towel as pillow is suitable for our baby. The breakfast buffet quality is good, the restaurant is a bit crowded during 7-8 AM, but we've the table inside which less people which is again suitable for our baby didn't wake up. Thanks to the restaurant's staff's attention. Though there are steps (3 steps maybe) to access the restaurant and lounge, the staff helped us to carry our baby stroller with no asking. This is another impressive trip with Hyatt hotel group. I'm happy to choose here and definitely visit again. Thank you all staff.
Really enjoyed the friendly staff and the room service. We got there a little bit earlier than anticipated, but the room was ready and we were able to go straight in. The beds were comfortable, but the hotel is located in an area more for business than pleasure.
"Great Staff meets old hotel"
I'm a member of the Hyatt, thus I generally choose to stay at the Hyatt. The hotel is very far away from the rest of the city, its located near the harbors, thus going to downtown can be very inconvenient for many travelers. The hotel feels like it hasnt been touched for twenty years, thus you can see that many of the future and the design of the hotel is very dated or very out of style. One thing I have to mention is that the staff can change your whole prospective of the whole hotel. When I first entered the hotel, I felt that I should have booked another hotel because it was super far from everything it the hotel was old, but very clean. However, as I got to interact with many of the staff' I instantly felt a sense of friendliness and knew that my stay here wouldn't be bad at all. The staff were all very friendly and look the time to figure out everything you had questions for. All the doubts I had for the hotel were forgotten as soon as I met the staff.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM