of TripAdvisor Travelers recommend this hotel
I visited Osaka, Japan with my wife and daughter in late November. We were happy we chose Hyatt as our hotel for this trip. They had many standard features that were above average but the added free shuttle service to and from the main train station was definitely a plus in our minds. Great stay with great service overall.
Very friendly and sincere staff, willing to help. Concierge was very knowledgable on Kansai areas, eager to give helpful advices. Location is a bit far from town from the shuttle bus helped a lot.
Very clean and modern facility. Food was great! The shuttle bus from Osaka station was helpful. Lovely view of the bay. Would highly recommend for families. Big rooms and wonderful beds! Very close to Universal studios.
When you travel constantly, its the small things that make the biggest difference. Most hotels and airlines have figured out what works, its the ones who have to sense to invest in thoughtful gestures that make your stay special. This Hyatt had all the usual good things: beautiful rooms, fluffy towels marvellous restaurants - but they added some extras that made it even nicer. The bedside table had a neat little charging unit with two electrical and two USB ports.the individual lights and the clock radio were simple to use but very effective. I had asked for a roll away bed for my teen age son so there were three of us including my wife. They included three dressing gowns, three slippers and a set of three glasses in the bathroom (we have done this many times and the room is always just set for two people). Non complicated shower controls. Lots of towels. Free bus service to centre of Osaka. It just felt as though someone was looking after a friend, not just a paying guest.
"Great Hotel but location is far"
Great hotel to stay at. Spacious and clean with great view. Rooms are quiet. Staff are very courteous. Only drawback is that with the further location, the shuttle frequency of 30mins is too long. Either reduce the frequency or increase the bus size.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM