of TripAdvisor Travelers recommend this hotel
"Perfect hotel for Symphony Hall and the Convention Center!"
The room was very clean, the staff extremely helpful, and the location cannot be beat if you are going to Symphony Hall in Phoenix. Parking is right next door in a secure garage, but be prepared to pay $15 a night. There are many bar and grill type places close by, but we did not find a variety of restaurants within walking distance. We did not use it, but the pool was a big hit with many guests.
"Nice place for a business stay"
I was in town for work meetings for a week. Several of the meetings were in the hotel and others were in my company's Phoenix office a couple of blocks away, so this was a logical place to stay. My room was clean and spacious, although the layout was a little odd. The bathroom was nice and functional, although the shower was dark - I prefer a light in the shower area. The location is excellent - right in the heart of the downtown business area and close proximity to all of the entertainment and dining options.I didn't have a car during my visit and I really didn't need one. Hotel gyms are very important to me and this one was very god, although surprisingly, it got very crowded in the early morning. I didn't use the pool, but it looked very nice. I would definitely consider staying here again for a future visit.
"Attended for a conference."
Very efficiently managed, overall. Some problems with check in. Some parts of the hotel decorum are outdated! The restaurant on the 24 the floor was fabulous! Not much to do in the community in the evenings.
Over all very good. The only problem was at the bar and grill dinner. The seevrs were very busy and did not provide prompt and courtious service. Had yo call them several times. Order was mot correctly served and the final bill was also given after had to call a wirker to find our server and sgain to take our credit card for oayment.
"Pleasant & Peaceful"
We enjoyed our stay and the restaurants and bar were fun. We are planning to return again soon and plan to stay at the Hyatt downtown Phoenix. The pool was kind of small but a wading pool during 95 degrees beats no pool at all.
Credit cards accepted by the hotel: American Express - Visa - MasterCard - Discover
Check-in: 3:00 PM , Check-out: 12:00 PM