"Hyatt Regency tokyo"
Aloof hotel with no amenities nearby. Room service quality poor. Bathroom light tripped multiple times. Overall clean. Concierge friendly. Hotel feels cold not very welcoming as if nobody is at the hotel
Great location to explore Tokyo from, quiet at night, friendly staff, 2 subway stops in close walking distance, 7-11 convenience store & post office in basement. Large comfy rooms with tea/coffee making facilities.
"Friendly staff is a best assets of the management"
I really happy when I stayed with Hyatt Regency Tokyo, specially all the staff of hotel was make so comfortable and mostly ever staff offer their assistance to assist me bring the luggage. Even the rooms are quite old and small but over all everything perfect!
"Nice but old rooms"
Rooms are very spacious by Japanese standards. Some fittings in the rooms are rather old. Quiet and clean. Limited places to dine around the hotel. Metro station (Tochomae) is directly below the hotel but not the most convenient line. Main Shinjuku station is about 500m away. Hotel provides a shuttle bus that runs every 20 mins but stops at 9:30pm or thereabouts. Japanese breakfast is very nice. There is a particular Japanese wait staff that is very sullen (everyday) at the smoking section of the bar and is surprising, given the usual excellent Japanese service standard. Shows clear sign of irritation when asking for his attention. I would avoid the bar.
This Hyatt is located in a great area, close to shopping and food in Shinjuku. Lovely hotel with a handful of nice (expensive) restaurants. You can walk to the subway, shopping and many restaurants. Very friendly staff who are incredibly professional.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 11:00 AM