This is a very comfortable hotel. We had excellent service from RAJ in the restaurant - extremely efficient and most helpful beyond the call of duty. As well, ROB on the Front Desk allowed us a much later check out than normal which assisted our travels greatly. Strong recommendation.Comment of P. Marcus , Australia the 2016-09-18
Our stay went well. Very clean, quiet and great location.Comment of S. Cory , Canada the 2016-07-06
My wife and I planned this trip to celebrate our eighth wedding anniversary so it was important that we stay in a quality hotel. The Hyatt did not disappoint -on any level. In fact, the gentleman whom checked us in, a young man by the name of Jay Wong, was especially accommodating. Not only did he permit us to check in more than hour early, he gave us a room with a breathtaking view of down town Toronto and a king size bed. Upon settling into our room, we received a call from the front desk. It was Jay. He called to make sure that we were happy with the room and asked for, by then, the third time if there was anything at all that he could do to ensure that we had a pleasant stay. We were very impressed. Later that night, there was a knock at our door. I opened it to find a member of the in-room dining team holding a tray. He said that Jay wanted to wish us a very happy anniversary. The tray contained two small bottles of wine and two slices of decadent chocolate cake trimmed beautifully with various berries. We were speechless.Comment of C. Adam , Canada the 2016-04-10
The hotel was great! The location is great! The staff were awesome!!!Comment of D. Mario , United States the 2014-07-21
I have stayed at this hotel several times for business in the downtown area of Toronto. The Hyatt in my opinion is in one of the best locations to restaurants/pubs, and sightseeing locations. There is a Starbucks right in the lobby. The meeting facilities are nice. The rooms are decent sizes however no matter what time of year I have used these facilities I have found the meeting rooms to be quite cold. The carpet in the rooms are dated but the bathrooms are beautiful and the beds are extremely comfortable! I have stayed at other brand name hotels in the area and had terrible sleeps.
"Very nice hotel, 4 stars "
The week before I stayed at this hotel I was at the King Edward Omni, so a lot of my review is in comparison to my experience there. The Hyatt is a wonderful and top-tiered hotel. The front desk staff are very helpful and amazing, make you feel welcome and safe. The rooms are very nice, clean, warm. Location is very convenient to the entertainment district and all that great things on King St W. However in comparison to the King Edward it is hard to give this hotel 5 stars, as that hotel to me was the complete whole package. There is nothing wrong with this hotel, it is an awesome hotel, but if I were to choose between the two I would pick the other.
Hotel was nice. Good location to bars and restaurants. Service was good. They followed up with us to ensure we had everything we needed. We ordered room service. It was quick. The food pretty good. Overall good experience and would recommend staying at the Hyatt.
"Perfect for Business Travel"
This is the 3rd time I've stayed here for business and it is a great hotel. Rooms are large, clean and comfortable. Great water pressure in shower. The buffet breakfast has something for everyone and the meals served in our conference room were excellent. I would highly recommend the Hyatt for any travel, but especially for work-related events.
We stayed in Toronto for an business event that we were part of. We drove into town and the concierge met us at the door to inform us of the parking privileges When we Checked in with Jose (Front Desk Staff) and he was very friendly and welcoming. Once we got into our room the room as very clean with modern decor. The view was excellent and our stay over all was perfect! I would do it again for sure when we are back in Toronto.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 4:00 PM , Check-out: 12:00 PM