Très bel hôtel. A proximité de tout. Navette sur place pour Whistler et Capilano Bridge.Comment of L. Annie , Canada the 2015-10-26
The hotel is excellent and the staff is very accomodating.Comment of M. David , Canada the 2015-04-15
Very easy and safe to walk to events in the area.Comment of P. Allison , Canada the 2015-01-19
"Average Convention-Style Hotel"
I stayed here for four nights over a long weekend. It's an older hotel but is reasonably updated. My 28th floor balcony room was smallish but the bathroom appeared recently updated with a tub/shower combo, modern fixtures, slate, and granite, and backlit mirrors. While I am a platinum/discoverist Hyatt loyalty member, I booked through a third party because it was nearly 1/3 what Hyatt.com was asking. Hyatt refused to match the rate. At check in, I was asked to pay $35 a night extra for an upgrade to the balcony room with a king bed. Otherwise, they would only give me two doubles. The location is great for downtown destinations and an easy 5-minute walk to the Canada Line for the airport. The concierge was helpful, and the breakfast buffet was pretty good. There was an omelette chef, selection of Asian items, and waffles available by request. The gym was small but functional. Overall, I would stay here again if the rate were low or if I were just on mundane corporate travel. It's a fine hotel but nothing special.
"Great Place to stay for Business/Vacation"
Love the location of this centrally situated hotel. Close to so many things that are within walking distance in Vancouver. Great welcome from the staff and loved the layout of the hotel and the ease of finding things. I will certainly stay there again.
"Vancouver in April"
Beautiful room with balcony and view! Room service was excellent. Staff very courteous and prompt. Hotel over all very very clean. Comfortable bed and ample towels. Toiletries provided were of great quality. When I questioned concierge for local entertainment, he was spot on! Overall, very satisfied!!
"Stuffy, Stuffy, Stuffy!"
The hotel is amazing. The staff are super friendly and extremely helpful. Front desk staff go out of their way to make sure you are comfortable. My only complaint is that I was unable to open the window (s) for fresh air. The room was stuffy and I was unable to open any window.
"Was ok "
For a Hyatt it was ok . Was give card key nothing really explained to us . Lady was ok not over helpfully not rude. Room was tidy and nice . Was centrally location was about the best part. Except they had star bucks in lobby.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 4:00 PM , Check-out: 12:00 PM