"Not a 4 star hotel."
Good location as right on seafront but nothing else impressed us. Room was worn round the edges and did not seem 4 star to me. One of the towels had a stain on. Buffet was big and plenty to chose from but nothing stood out as great. They go for quantity over quality for sure. Thought it unacceptable to have to pay for the safe in a 4 star hotel. Staff just ok and we felt a bit like numbers rather than valued customers. Our first time at an Iberostar hotel and probably our last.
"Terrible experience, not worth it at all!"
Very low end feeling to the entire property. Meals were sub par and catered to the very German clientele of the resort, not focused at all on local cuisine. Even for what it was, the food was not great, certainly not worth the all-inclusive charge. Servers and bar staff were unpleasant and ended up in a relatively heated (on their part) disagreement with front desk staff about their inability to fulfill a spa appointment vs. our need to check out about 15 minutes late to accommodate their last minute change. Across the street from the beach, so not part of the property. Staff let garbage pile up during the day by the pool and we had to practically chase down staff to get our included drinks. I don't know if all Iberostar properties are like this, but never again for us.
I will be returning to this hotel again. Its location is fantastic for the beach, there is a good selection of bars nearby and it is only between 20 - 30 minutes on the local bus into Palma. All rooms face out over the pool and or the sea.
Wasn't over thrilled with our trip the hotel is lovely but food wasn't great and trying to get a brew was impossible either had no tea bags or no hot water i liked the fact it was adults only but wasn't much to do in the hotel and the entertainment at night wasn't to great either an we was stuck in a room just above it we went out to escape it must nights for an iberostar hotel we was very disappointed
Our experience with this hotel was a good one !We were met from the bus and led into reception where we were greeted with glass cava.offered to upgrade,however the room was suitable for us. We had side sea view overlooking pool and sea,perfect for the evenings as could watch nightly entertainment from the balcony.The room was modern,white very clean open plan,separate toilet.As we were on 2nd floor were able to nip back and forward to the beach,could see from balcony . Only negative for me was not having a kettle in the room ,as I like my coffee!!!Breakfast was great ,plenty of everything !! Great coffees too. and pastries!!😎 We had really hot weather (30's) .Hotel and beach cleaned all through the night ,rooms done daily ,beds and towels etc,.Lots shops all the way along front to El Arenal,all sell same th things at different prices,so shop around!! Great shop next to hotel.Travelling as Scottish couple we didn't speak to many people as mostly German ,nice area easy to bus it to palma,only couple of euros. We loved it,have booked again for June 2017 for week.😎😎😎😎 also very close to airport ,ten min transfer time,perfect.!!!!😎
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM