of TripAdvisor Travelers recommend this hotel
"Get a command of the language"
September 2016. Sevilla was our 3rd leg of our trip to Spain. Barcelona, Madrid then Sevilla. Our hotel room was booked by our travel agent in January 2016, 8 people. The first 4 arrived a bit earlier than my husband and I, no problem with check in. Our foursome arrived a short time later, no issues. Our room was not ready,, eventhough we were booked more than 6 months ahead of time. As we waited for our room , we used our friends room to store our luggage. After approx. 40 minutes, we were shown to our room,, which was in the basement, dark and dreary and above all else, when I opened the shutters to look outside , we faced a construction bin, full of garbage . I hurriedly told the porter the was not acceptable, so we went back to reception desk where the young lady spoke fast and furiously to her concierge about trying to find a room for us. Luckily we understood enough Spanish in order for us to convey to her that we would not accept anything less than the other 6 people had. After waiting for another hour , we finally got the room we paid for,, in advance, 6 months prior to our check in. Other than the glitch with the check in, Sevilla is a beautiful place to visit, so much to see, would have stayed longer if it hadn't been for the poor reception at the hotel. I give the service that this hotel a poor review.
"Great location but no sound proofing"
Great location, good staff very friendly helpful. Great valet parking. Rooms are simple but ok lovely balcony view at front. Very clean. But....you can hear everything and I mean everything very embarrassing !!
"Christmas Brunch - medium quality"
We attended the hotel's dedicated Christmas Brunch on December 25th. The event was buffet and self-service only although in the advertisement it mentioned some beef being cut at the table (confusing). As former president of an international gastronomic club I would rate the overall gastronomic experience mixed. The main courses were OK. - not more. Multiple smaller tapas and bits filled the picture literally. Staff was friendly and attentive. Multiple guests avoided using the cutlery when eating which gave the brunch a rather "rustic" atmosphere. Not necessarily for a return.
"Good and Bad"
We had the pleasure of staying in Rey Alfonso X Saturday 12th Nov to Tuesday 15th 2016 as a party of 6 – as a joint 50th Birthday celebration. While we enjoyed Seville, the hotel bedrooms (which were clean spacious and well presented) and the hotel location, we all felt let down by the services on offer at the hotel. I am not in the habit of going straight to TripAdvisor to discuss issues, however having failed to get fair recompense from the hotel here goes: We specifically booked the hotel due to its location and services – namely the roof terrace and bar, and the quality of rooms. Not only was it disappointing that neither the bar nor the roof terrace facilities were ‘open’ but we were told we could use the sister hotel across the street. When we brought our own wine to watch the view and sunset, we had to wait for over an hour to get the bottle opened and wine glasses taken to the roof terrace (after plenty of chasing on our part) – at which time the sunset had gone – a huge disappointment on what could have be a holiday highlight. That said, the terrace has huge potential and great views so the summer months would be good. We were subjected to two days of roadwork noise (Monday and Tuesday) and while not attributable to the hotel, I feel it clouded our enjoyment. I had also emailed in advance to surprise my wife and the other parties with the hope that you could (at my expense) place a bottle of Cava in each room – needless to say my request was ignored. I will still await a suitable recompense from the hotel and as a party we feel let down, especially due to the price we paid for our stay against what services were offered. Having reviewed the hotel's website, it is more than difficult if not impossible to find that services are reduced during winter months.
"Mrs s . Jeffs"
What a wonderful boutique hotel right in the centre of Seville they took care of our car to park as walking distance to some wonderful resteraunts and sightseeing is so near so we didn't need the car .the staff was so friendly and helpful would definitely come back again
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 12:00 PM , Check-out: 12:00 PM