of TripAdvisor Travelers recommend this hotel
This Hotel is a con, they took our booking and when we arrived had no twin rooms left' Which we emailed our requirements 2 months ago They sent us across the road to there sister hotel Hotel Fernando 3 which is a building site!! And tried to give me and my son(33) a double room'' And thought it was amusing Rubbish customer service!!!
"Convenient but Noisy"
This hotel is in a very convenient location, near the Cathedral and historic areas. We had a Junior Suite for our four-night stay. It was large and recently renovated. The marble tile everywhere and metal window treatments made the room noisy inside, and no soundproofing improvements were done with the renovation to prevent noise from the busy area outside. One window was cracked, another leaked when it rained. t was very loud. The front desk did offer the chance to see a smaller interior room, but weren't sure if it would be more quiet. We stayed put because we wanted the space. There are lots of decent places to eat in the area and the staff was efficient, but not particularly warm and helpful as we had found at other hotels on our trip. I would go back to Seville, but would seek a quieter, more welcoming boutique hotel.
"Pretty hotel front "
The hotel is in the city center, lovely view and cafes in front. But the beds are 2 twin, not a double as we requested and keeps moving around, not fixed. Other than uncomfy beds, not too bad. The staffs are helpful and appropriate.
Centrally located, easy walking distance to all major tourist landmarks. We had 2 rooms overlooking the front, although there was some noise the view was an adequate compensation. Staff professional and helpful, hotel spotlessly clean. Only disappointment was breakfast, items ran out very quickly and took a long time to be replaced, very difficult to get a cup of tea. They did have nespresso coffee machine. We actually switched to having breakfast at the numerous cafes just outside the hotel - all were enjoyable.
"Get a command of the language"
September 2016. Sevilla was our 3rd leg of our trip to Spain. Barcelona, Madrid then Sevilla. Our hotel room was booked by our travel agent in January 2016, 8 people. The first 4 arrived a bit earlier than my husband and I, no problem with check in. Our foursome arrived a short time later, no issues. Our room was not ready,, eventhough we were booked more than 6 months ahead of time. As we waited for our room , we used our friends room to store our luggage. After approx. 40 minutes, we were shown to our room,, which was in the basement, dark and dreary and above all else, when I opened the shutters to look outside , we faced a construction bin, full of garbage . I hurriedly told the porter the was not acceptable, so we went back to reception desk where the young lady spoke fast and furiously to her concierge about trying to find a room for us. Luckily we understood enough Spanish in order for us to convey to her that we would not accept anything less than the other 6 people had. After waiting for another hour , we finally got the room we paid for,, in advance, 6 months prior to our check in. Other than the glitch with the check in, Sevilla is a beautiful place to visit, so much to see, would have stayed longer if it hadn't been for the poor reception at the hotel. I give the service that this hotel a poor review.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 12:00 PM , Check-out: 12:00 PM