of TripAdvisor Travelers recommend this hotel
This property, people and service are simply amazing. My only regret is that I didn't stay longer. I stayed at this hotel due to change in travel plans for one night and wish I could have stayed longer. I haven't stayed at many Marriott properties, however, I am pleased to say based on my stay, Marriott has become my go to hotel. Thank you all for a wonderful, short stay.
"Beautiful hotel, amazing service, location not perfect "
Overall: Everything about the hotel itself is truly 5 star. Big, lovely rooms (ours was the cheapest type and still had a sea view), great pool and truly exceptional staff who are incredibly friendly and really made our stay. The only negatives are the beach directly outside and taxi prices to get to other restaurants. The good - Beautiful rooms - Lovely grounds with some beautiful cast-iron sculpture - Lovely setting looking out onto the bay - Great breakfast buffet with mix of Western and Thai foods - Exceptional staff - Close to Nai Yang village which has plenty of great food and massage options - Wrap-around pool means some rooms open directly into a shallow, quiet section of the pool so it's almost as if you have a private pool - imagine this would be good for families The not so good - As mentioned in many reviews the part of the beach the hotel looks out on is basically a mud flat even at high tide. But if you're happy to walk 10/15 minutes along the beach to the centre of the bay you'll have a great beach for swimming - In the day you can walk along the beach to Nai Yang but at night the tide makes this difficult as you have to cross a large stream. Meaning you have to take one of Phuket's notoriously overpriced taxis - 300/400 bht each way - For the number of rooms the amount of pool loungers is ridiculously low. In our 4 nights there we never once managed to get a lounger by the pool!!
"Simply a Beautiful Place"
This is a special place. You become aware of this very quickly starting with the registration. You enter a beautiful open area overlooking the grounds and out to the sea. You are warmly greeted and lead to a comfortable seating area where you are served an interesting drink (blue, cold and very nice) and a cold towel. The reception staff comes out to you with the paperwork and completes it while you are sitting comfortably. And it gets better. Every staff member smiles and greets you, they made me feel like an old friend coming back home. The grounds are just beautiful and serene. The ride there from the airport is otherwise, but once you get there the effect is immediate. The villa is very private, quiet and peaceful. At low tide, the water is over 100 yards out from the beach, not an issue for me. I enjoyed my stay there immensely and highly recommend this Marriott.
"Wow, what an unbeatable experience!"
This hotel and spa was amazing!! It's a large property with beautiful views of the beach, pool and garden. The staff was absolutely genuinely kind and attentive. The food was amazing. The service at the spa was terrific. Completely realaxing. I never got such great massage. The only negative thing I can say was they pool hours were to limited. It closed at 7pm, after I came from a tour/excursioI wasn't able to enjoy the pool. Nonetheless, it has never been so difficult to leave a hotel. It was so beautiful. The room had me in awe. I highly recommend it.
"Great restful experience, great room with comfortable bed and great private pool area, food service was good."
Great resort area, great staff meeting needs when ask to, wonderful beach area with great experience of tides coming in and going out, restaurants service was great, food in most cases was good. Cleaning services in room was excellent. Spa experience was good.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM