Friendly and helpfull staff. Great location. Expensive beer in the hotelbar. But apart from that, a nice stay.Comment of G. Krister , Sweden the 2013-11-10
"Excellent option centrally located"
I spent here 1 night on a business trip. Very centrally located - close to central station - the hotel has a parking with direct access to the hotel, very convenient if you are driving like it was my case. Good size and very comfortable room, modern and nicely decorated, big bathroom. I just didn't like the shower. Free wifi works well, definitely a very good option, especially for business.
"Friendly but high service.."
Great location and super friendly staff - always the first hotel I look for vacancy when I go back to Copenhagen. Rooms are nice size and very clean. It is like home away from home. Great room service for a rainy day in Cph.
"Location good, close to everything "
We stayed here one night with breakfast my wife, me, my son and some friends. Location of this hotel was perfect and staff was friendly and efficient. Breakfast buffet was ok, but logistics was chaos and getting a table for 6 persons after 9.30 was not easy. Rooms where clean and nice, but beds where awfully soft for my liking.
"Moderate hotel in good location "
Stayed for business and location was prime factor to choose this place. Wasn't cheap but in Copenhagen prices it is still on average level. So as said, location is good, convenient in terms of transport or an evening walk. Staff service could be better, check-in was late (after 3pm, so be aware if you arrive early), politeness low. On the checkout they even tried to charge me for 3 nights stay when it was already pre-paid. Again, not even sorry. Room and hotel itself is quite basic but clean. Would stay here again only if no other options around would be available at same price level.
"Doesn't deserve the bad reviews"
We arrived at the Imperial about 3:15pm, which was unfortunate as the 3pm check in line was long and slow. The room itself was new-ish and well looked after. Yes, the beds are soft, but as the "double" is two single beds pushed together, this wasn't an issue for my partner and I. The hotel is across the road from a Metro, so everything is either walking distance or a Metro away. We didn't try the breakfast or restaurant, but I had no complaints about the quality of the hotel. The room was warm, clean and conveniently located.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 3:00 PM , Check-out: 12:00 PM