of TripAdvisor Travelers recommend this hotel
"Worth staying at"
Hotel prices in Osaka have risen a lot over the last 8 years due to foreign tourists (in my opinion). This hotel was actually in the cheaper range. Though still expensive. It's actually almost twice the price of the hotel we booked in Tokyo, granted the room is at least twice the size. You do get what you pay for though. Great view of the nearby river, big rooms, classy styling. Big bath tub. Space is a premium in Japan, but this hotel does not skip on it. It is about 30 minutes away from Namba/Dotonbori (by walking / train). Taxi is about 3000 yen to dotonbori. There are a few classy bars around and the river is great for a run or a stroll, or catching a ferry. I recommend taking a short walk to tenjinbashi, osakas longest shopping arcade (2.6km long) Hotel is in a relaxed area and the patrons are mature. You probably won't bump into 20 something party animals. During Tenjin matsuri I imagine the view of the matsuri and fireworks would be great from our room, though I recommend getting amongst the crowd for the atmosphere, then retreating to your room while everyone fights for taxis and public transport. When arriving late at night by car make sure you arrive up the ramp on the second floor, otherwise getting inside is more difficult as the ground floor is unattended past a certain time. Finally the hotel has a well reviewed sushi restaurant. But, like the hotel it's not cheap.
"Wonderful location and perfect for families"
We stayed here for 5 nights and could have stayed much longer. We have visited Osaka many times and feel this hotel is perfect if you are travelling with kids. The location is very peaceful and quiet with good amenities on site for food and nearby train station. I believe their infant care centre is exceptional although we didn't use it as we took our toddler with us everywhere. They did provide us with a toddler bed, toddler toilet seat, toddler pyjamas and slippers, toothbrush etc. The rooms are spacious and we had a wonderful view of the river with the cherry blossoms when they are in season. The room has piped classical music through the speaker system which was amazing at helping our child relax and quickly get to sleep at night. The hotel also has a complimentary shuttle bus to and from Osaka Train Station which is very convenient and well organised. The hotel is very elegant and sophisticated design with exceptional service. We used a private car service from Kobe Cruise Terminal and then also later to Osaka Kansai International airport and the cars were prompt and efficient although both expensive. The restaurants on site are first class and there is a food court, cafe and shops in the basement of the OAP plaza next door. My only complaint would be the pillows. We requested a few different kinds of pillows as we felt they were all small, flat and uncomfortable and we never did find any we were happy with but this could be just personal preference. We will definitely stay here again.
"Its quality ever premium"
I have visited this prestigious hotel 3 times and its quality ever premium. One thing always impressing me is the blue glass decor with a fresh rose every day in the elevator, which is so beautiful. The spacious and well-equipped room has a delightful view of Okawa River(旧淀川). You can take a boat tour departing from the port just at the rear of the hotel. The hotel also has a good swimming pool and a big bath with extra charge（about ¥2000）. I always miss their delicate breakfast buffet. Yet, this time we visited Japan during the Chinese New Year, so many guests from mainland China were over there. The restaurant was noisy and the servers showed less patience. That said, Imperial Hotel Osaka still falls short to its Tokyo counterpart in terms of its delicacy. However, the overall experience is altogether greatly above satisfaction.
"False advertising "
They make you believe that the pool and gym are part of the hotel but they're not. You have to pay to access these facilities which was quite a bummer 'cause we pick our hotels based on these. To use the pool you have to pay ¥2,160 and to use the gym (incl pool) you have to pay ¥5,400. You can't wear your own shoes. They give you the facilities' shoes. No tattoos allowed. Only 20 years old and above are admitted. As for the location, we thought that we were going to be in a prime spot for dining as the hotel is located riverside. We were mistaken as it was just full of offices. No casual dining options for dinner as the Plaza nearby closes at 5:30pm.
We stayed here for 3 nights whilst in Osaka. They upgraded our room for free on arrival to the imperial floor. The service is exceptional here though it can be quite surprising to receive a chorus of good mornings when you reach the lobby. The rooms we clean and well kept. We had breakfast at the hotel buffet which was pretty standard for a hotel of this class. The nearest station is about a 10 minute walk away but there is a courtesy bus to JR Osaka station that you can use. The only drawback is that the food options within walking distance were limited but with the courtesy bus this was not a real issue.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM