of TripAdvisor Travelers recommend this hotel
"Vey spacious rooms in an excellent location"
The bedrooms are very large and if you consider you are in Tokyo, they are huge. Very well located at walking distance from the Imperial Palace Gardens. Staff very friendly always willing to help. Although the furniture in the rooms are somewhat outdated it is greta value for your money.
"Looks normal from outside"
Hotel with great views of the city. 3 restaurants to choose from for breakfast. International buffet offers wide range of food. Love the mango cider! Staff polite but place was so huge I lost my way... which was unusual for me.
From the grand staircase that welcomes you on arrival to the lush beds and amenities to compliment your stay, Imperial Hotel Tokyo is truly a majestic hotel that stands out among the rest. And if you get a chance, do purchase their famous Pumpkin Soup which is always an excellent treat to take home with you when nostalgia kicks in.
Second time to Tokyo and I stay in nice hotel. All equipment is in modern style, very comfortable. They put chair in the bathroom give me exited experience and inspiration for doing the same thing in my home. Another good thing is location of the hotel is very near to subway station hibiya line making easy to go anywhere, and the receptionist also very polite. Nice experience
"Compassionate care for sick traveler"
I arrived at the hotel after a bout of food poisoning on my flight to Tokyo. I had already vomited four times. The front desk staff showed immediate strong concern upon seeing me, brought me a bottle of water, had me sit down while they completed my check-in, and even subtlety brought me a bag to vomit in by offering me a "gift bag" (a paper hotel bag lined with a plastic hotel bag). The bellman brought me to my room slowly and allowed me to lean on his shoulder for support. He patiently listened as I tried describe that I wanted saline and then brought me an appropriate Japanese drink from the mini bar. He then helped order room service of plain white rice. Such great care. The next morning the same bellman check on me to see if I was okay. Bed was comfortable and bathroom was very organized. Whole room was very clean. Room was very nice as expected. Great views of nearby park and buildings. Meeting rooms for the conference were well put together, clean, and staff was very helpful. Breakfast buffet looked good, but I only had a banana. Allowed me to store my bags all day and even retrieved them for me when I needed to grab something while at the meeting.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM