of TripAdvisor Travelers recommend this hotel
"Aging grand hotel"
The Imperial Hotel would've received at least 4 star, if it wasn't the Imperial Hotel. The location of this hotel is great, about 1 km from Tokyo Station, less than 500 m from JR Yurakucho, subway Ginza line, Hibiya line, Marunouchi lines,..etc. It's also about 500m to the Ginza Mitsukoshi department store and tones of different restaurants. However, there are several other "grand" or 5-star hotels within this vicinity as well. We were upgraded to the 31st floor of the Imperial Tower which was nice, but the room was significantly smaller than (at least 30-40% smaller) than rooms in the main building. The room was very clean and the amanities were top-notch but the bed was a little bit hard for my personal liking. The softdrinks in the minibar are complementary as are beer/wine (need to order from the Guest services) during the afternoon cocktail hour (5-7pm). As the Tower building is next to the JR train tracks, we can hear a slight rumbling every time a train passes by, even though we were on the top/31st floor facing away from the tracks. The sound was faint and not bothersome, but I can imagine that this could become an issue, if you were booked on a lower floor or on the side facing the tracks. The breakfast buffet on the 17th floor was good, for Japan. A large spread which included Japanese cold dishes, salted fish, miso soup,..etc, western classic such as scrambled eggs, sausages, cornbeef hash,..etc. There is also a salad bar and decent selection of fruit. There is also a large selection of juices, drinking vinegar, and other beverages. Coffee and tea are offered and served separately which depending on how busy the servers are, can take a while between refill. We were there for three days and the buffet menu remain the same for all three days with very minor variations. Overall, we would come back to the Imperial, if we could get a good deal. Otherwise, there are plenty of other good hotels with as good, if not better locations in Tokyo, at the same or better price range. Imperial hotel was the standard bearer for hotels in Tokyo for many years, but it is aging and its services were less than perfect (I am being harsh).
"Imperial Style and Service"
We booked the Tower side which has more updated rooms. By Tokyo standard, the rooms are of decent size, however, ask for a room closer to the elevator if you dont feel like walking too far down the ends of the very long corridor. The tower side has a basement exit to the street near ginza corridor. It is better than exiting the hotel main entrance (and saves your tired feet some steps). The concierge service was one of the best I have used - they were quick, accurate, and thoughtful (ie suggesting alternative when a restaurant is closed for holiday, switching bookings around to make sure our wish list is filled) - all done over email prior to our arrival. The hotel is a CLASSIC (reminds me of the pierre) and the bar on the top has a gorgeous view - have a glass of japanese whisky and enjoy the imperial splendor. The pool is very very small so dont bother bringing your bathing suit.
酒店鄰近皇居和銀座，座落日比谷站上，同時臨近銀座站和有樂町站。我的行程主要集中在千代田區，非常方便，基本使用出租車和步行。I love this hotel as my second time here. Excellent services makes me feel as honorable guest. They also helped me to book Michelin 3 star restaurant as it's very hard to get a seat there. Never disappointed.
"A glorious place for tea"
Even if you can't afford to stay here, it's totally worth it to drop in for tea or a drink in the Imperial Hotel's gorgeous retro opulence and beautiful views. Keep an eye out for the sculptural elements and stains glass salvaged from the old Frank Lloyd Wright Imperial Hotel demolished in the 60's.
It seems the hotel is famous for wedding organizations, I have seen four different brides in three days in the lobby. The rooms was spacious and well designed, elevators are loud but fast. Breakfast was exceptionally good. My room was located in the tower and it is quite a distance from the lobby and from the restaurant. You need to walk very close to the venues where they have the weddings. Therefore it was rather awkward in the evening, when you pass by so many people in tuxedo or evening dresses.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM