This is the great hotel in Kuala Lumpur with 5 stars best services. Highly recommended.Comment of A. Hazarushah , Malaysia the 2016-05-17
Great service and great location!Comment of S. Gay , Australia the 2015-08-11
"A good location hotel"
Positive: - Very good location, close to KLCC, Petronas..and, restaurants...etc.. No need to cross the busy streets as you can go across by a skybridge (walking indoor) - Very good service, especially the front desk. Sorry, the I forgot the lady who helps me at the front desk. - Very good with varieties breakfast buffet. (include this in your booking of your room, it's worth it) - Very nice swimming pool area, top of the hotel. Nice pool and view. - Good value of the room of this hotel. Negative: The hotel needs some upgrade, i.e. the carpets all over. The shower curtain in the washroom is old and dirty, seems smelly and this should not happen in a hotel. Doesn't the hotel check and make sure broken and dirty stuffs being replaced' The hostesses at the front of the breakfast buffet can smile more even though were busy. I really like the location of this hotel and it is my second time here and if the hotel will improve the hotel, it will be rated higher in the TripAdvisor among other hotels.
"Very pleasant stay! Very good experience"
I stayed in this hotel for 3 days. Since I was guest here the first time, I got an upgrade. The room was big and clean. Every amenities were provided. I had nice view and could also see the right tower of the Petronas Towers. The staff was extremely nice, helpful and had a good sense of humor. Every morning the newspaper waited for me at the doorstep. The hotel has a gym which i admit have not used, but the open air inifinty poo,was extremely nice and refreshing. Nothing better to cool down fromthe 35 degrees and watch the Petronas towers enlightend at night. I did 2 day tour trips which where also perfectly organized by the concierge. The hotel is very well located. 5 min walk fromthe KLCC park and the Petronas towers and around 10-15 minutes walk to Bukit Bintang area, with all its bars and the huge food court. I can strongly recommend!
Wife and I stayed for a night in the city to celebrate her 30th birthday. Upon check-in, I was happy to say we were upgraded from a Superior Room to the Executive Club room, greeted with a smile, hand towels and welcome drinks at the reception. The Executive Club Room was very clean, and a nice view of the KLCC Twin Towers. King sized comfortable and clean bed. My wife fell in love with the bathroom! Clean with separate shower room with rain shower head, bath tub with shower, toilet etc. Comes with huge full sized mirrors, safety deposit box, iron box/table, bath robes, TV flat screen and a single comfortable sofa right next to the window view. I also requested a birthday cake for my wife, and we received a nice 1kg chocolate cake which also tastes good, coupled with my surprise for the wife. The hotel provided a well balanced breakfast spread, from western + local Malay, Chinese and Indian cuisines. Easy transportation access, Uber drivers are just 5 minutes away, walking distance to KLCC and also near to SkyBar Traders Hotel. 5 minutes from Pavillion Mall. A well enjoyed stay and definitely will be staying here again. Highly recommended.
"Fantastic location and friendly staff, clean rooms and good wifi!"
Right next to the convention centre (KLCC) and easy to get to from public transport, the hotel has a great 4th storey outdoor pool (loses the sun around 3pm but still nice and warm) and clean well appointed rooms with great free wifi. Buffet breakfast was good, and I was able to pay a bit more and get early check in (tho no one responded to my email prior to my visit inquiring about this). Bathroom shower had great water pressure but flooded every time you used it....not a huge drama as it was a wet room kind of set up but soaked the bath mat and anything you left on the floor really. Other than that a great stay!!! Would definitely return
"Location is great"
The price and location of this hotel is GREAT! The hotel is connected to the big shopping centre and you can access it all without getting wet.This is what I loved the most. The restaurants are right beside you and the movie theatre. We all enjoyed the massive food court. I enjoyed the partial view from our window also of the Petrona Twin Towers. We enjoyed a "Singapore Sling" also in the bar are. The infinity pool is great. Enjoyed two swims there. A great spot to relax. Rooms were spacious however a little "run down" and didn't get made up promptly during the day. Breakfast buffet quite good and plenty to choose from. Concierge could have been more helpful with regards to the touristy side of things. Everyone working at this hotel appeared to be a trainee. We organised an airport transfer with this hotel when we booked online and then received an email two days before our arrival from a private email address wanting a photo of our credit card to secure the airport transfer. We were not prepared to do this as it didn't seem safe. We were told that the hotel emails were down and hence the private email address. We therefore said we wouldn't provide this information and would arrange our own transportation but the hotel ended up still coming to collect us. The cost to book this airport transfer on the hotel's website was dearer for the trip to the hotel. We paid less when we booked it again to take us back to the airport at the end of the stay. The airport is a good 40 minute drive away. Because our flight was at 11.10pm we extended one of our rooms (we had 2) until 6pm in the evening so we didn't have to check out early in the morning and could shower before the flight. This only amounted to approximately $A50 which was great. I wouldn't stay here again but it was ok. Location very good to everything. We walked to the Petronas Twin Towers from here.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM