This is the great hotel in Kuala Lumpur with 5 stars best services. Highly recommended.Comment of A. Hazarushah , Malaysia the 2016-05-17
Great service and great location!Comment of S. Gay , Australia the 2015-08-11
Everything about this hotel is great! Location, service, amenities, food! Amazing gym view on the 25 floor, high tea, cocktail hour with canape available throughout the day! Highly recommended. Definitely staying here next time I am in KL!
"Close to KLCC"
Great central location. Airconditioned pedestrian walkway leads straight from hotel to Pavillion shopping mall. Good variety of food for breakfast buffet. Reasonable room rates considering location, would stay again.
"Housekeeping is poor"
Disappointed that on arrival you get 1 key card per room so if I want to go out without my husband he couldn't go anywhere as you needed the key for the lifts. Room was dirty on arrival and very dusty. No hand towels and no flannels unless we caught housekeeping. Plug in the sink didn't fit but was quickly repaired however toilet kept not flushing as no water was getting into the system which got frustrating. One dressing gown despite a double room!!
Great place, location and value. Please don't change a thing, Impiana! I am also recommending getting the breakfast buffet and also make make sure and stop by the roof top pool!! Easy parking and helpful front desk.
"ANother great stay"
Another trip to KL and again a great stay at the Impiana hotel - nice hotel, great location and wonderful staff. Rooms are very spacious and the beds are just soooo comfy. The pillow menu is a really novel concept.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM