This is the great hotel in Kuala Lumpur with 5 stars best services. Highly recommended.Comment of A. Hazarushah , Malaysia the 2016-05-17
Great service and great location!Comment of S. Gay , Australia the 2015-08-11
"KL Staycation ~ Great Place to Celebrate New Year Eve"
Staying here on 31 Dec 2016 to celebrate our New Year Eve. It really a great place to stay. We book a deluxe room and it's facing KL Convention Center & Grant Hyatt. Conveniently located opposite KLCC, walking distance to KLCC, Pavilion & Bukit Bintang area. Room are spacious and clean. Bed is Comfortable. We are enjoying on seeing the crowds walking around the hotels area for new year eve celebration. Gym room & Infinite Swimming Pool with super nice klcc views. Staffs are friendly and helpful.
"A good hotel in KLCC"
I have now stayed in the Impiana many times over the past 8 months (including one stay of a week and a half) and happily return each time. The staff are friendly and always try to please. The only reason I haven't given the hotel 5 stars is because the cumulative impact that quite a few minor issues have had. Individually they really are minor but together they cause some frustration because they shouldn't be present in such a hotel (e.g. only lukewarm water for the shower several times - see, I said minor!). I have to make a special mention of the regular staff in the Club Lounge area (the dining area supervisor and the breakfast chef) - they are always welcoming with a smile and helpful.
Great location, located in the heart of KL. We had a spacious room, nice bed&pillow, accessible to everywhere. We had a impressive stay and would be back to stay at impiana KLCC if we visit KL. Unfortunately the staff are not friendly enough and the cleaning service staffs are lazy. We had to ask the cleaning service so many time to clean up our room, until evening. And we had to pay for that service. We didnt know that cleaning room service doesnt include the price
Very nice hotel, highly recommended, staff was amazing, and such a beautiful location. This hotel is really well priced, especially when considering it's amazing location. When traveling to Kuala Lumpur, the Impiana KLCC Hotel is the place to stay.
"Excellent location around KLCC"
The location is great near the twin tower, a walking distance away, view from the room is beautiful if you get the klcc view. the swimming pool while small, has a nice feel to it as infinity pool. Executive lounge have a nice outdoor area with a view. However Room wise a bit dated, normal, service not that great as the concierge miss out my taxi booking to airport and then try to con me by telling me to pay a fix price. They also almost forgot about the early breakfast that they suppose to pack for me. The hotel spa also close too early at 10, which mean you got to go latest at 9. It is the same to the executive lounge also have closing and opening time unlike other hotels. That day the aircon for the executive lounge not working well. Overall unless the price is the lowest around KLCC, i wont stay here.
Credit cards accepted by the hotel: Visa - MasterCard
Check-in: 2:00 PM , Check-out: 12:00 PM