of TripAdvisor Travelers recommend this hotel
Everything about the resort is excellent. The beach is not good for kids, but the pools are amazing. The rooms is very clean with a beautiful view, even when it's raining. Special note for the spa, don't miss it.
"Simplesmente o melhor!! Simply the best!"
Ficamos 3 noites no final das nossas férias, foi simplesmente fantástico desde o primeiro atendimento até a hora de sair, só surpresas boas e agradáveis, comida impecável, atendimento idem...com certeza voltaremos! We stay there 3 nights at the end of our vacations, was simply awesome! since the first contact with the staff until the end only good things to remember, awesome food and substantivo VIP treatment...we be back for sure!
"Important things overlooked"
Yes, the place is unique: close to the city and yet secluded, and yes, staff is friendly, BUT, important things first: it means not much if the place is beautiful and people smile when you ask for things - what goes down your eyes and ears is not everything; the things that go down your mouth too - and this one can spoil the whole experience. My wife and daughter ate some nuggets by the pool and the whole trip dismantled. We find at the Hospital nearby other (several) people were there for being intoxicated by food - not just by this particular food, but others too. Had to cut the trip and back home. Daughter still recovering. When I mentioned what happened to them to the staff I got a quick "I am sorry, these things happen" - no sign of immediate reaction, addressing the restaurant or some form of compensation. In addition to be prepared for going to the hospital, be aware that plain water may cost a fortune to you. Wireless service unfrequent; Mobile signal unstable. If you look for some peace of mind by being out in a secluded place, wait until past 22:00 so they shut the bumpy music off your ears at the deck by the sea or other common places like the 'Tenda'.
"Great secluded resort"
We spent 5 nights at this resort, including New Year’s eve and we had a good experience. The resort is very conveniently located by Balneario Camboriu so it’s a nice secluded and calm retreat next to the action. It’s not a very big resort so that’s a plus, although they were completely booked we didn’t feel like the resort was crowded. Room was modern, clean and good sized. Grounds were very well kept. Pool area was clean, spacious and with plenty of chairs. The beach was okay – it’s private but the tide is not very friendly. Food and drinks were good, service was friendly but slow at times. The New Year’s Eve party was really nice – it included a really nice buffet style dinner with plenty of options for all tastes. After dinner they had a little show with belly dancers and a really fun band after that. We had a great time! I just don’t give this resort the highest rating because before booking they told us they had the infrastructure and people to receive English speaking guests. Unfortunately, aside from one person at the front desk and the waiter at the pool, nobody else spoke English. I myself speak Portuguese but the friends we had with us don’t – without our help they weren’t able to do basic things like booking a massage at the spa. Not a deal breaker but certainly something to be aware of.
"Nice resort, beautiful landscape, staff very friendly"
Nice resort, beautiful landscape, staff very friendly (especially Tio Caiçara, Tio Minhoca and the waiter João and Israel from the Blue Marine Restaurant). The food is also amazing, plenty of options, well prepared and tasteful. However, they need to make an extra effort to solve minor but annoying problems such as: (i) the lock of the door of my room is clearly not functioning and I was looked out of my room four times (my room was in the top of the hill- room 58); (ii) the transfer service with golf cars do not work well on rush hours (check out, lunch/diner/breakfast time); (iii) they forgot to clean the room once what only was done after requesting; (iv) they forgot to replace the toilet paper; (v) two (of three) running machines were not work.
Credit cards accepted by the hotel: American Express - Visa - MasterCard - Diners Club
Check-in: 3:00 PM , Check-out: 12:00 PM